This book talks about how to exploit business and service design techniques for business advantage in the financial sector. It does so, not through the theory but rather through how to deal with the enduring business issues and by addressing practical problems. The business issues that banks are using this new technology to address are long lasting. Hence the need to look at:

• how banks exploit the opportunities created by this new technology and

• how the banks will function differently.

These business issues are faced by both established banks and the relatively new Fintech sector. Fintechs have the advantage of being end-to-end designed from the outset but do not have the brand or depth of data available to established playe...

"Besides this Data Management Fundamentals (DMF) CDMP exam preparation book, you are advised to obtain the publication the Data Management courseware based on CDMP Fundamentals - Revised edition () for your preparation for your Certified Data Management Professional (CDMP) certification. This CDMP certification based on the DAMA DMBok (Data Management Body of Knowledge) is a globally recognized credential that validates the knowledge and skills required in the field of data management. This e...

"More than 100,000 organizations throughout the European Union have to comply with the NIS2 Directive. Is your organization one of them? If so, what do you need to do to become compliant? Two questions that are easy to ask, but the answers are never as straightforward. With 46 articles, 144 provisions, and over 140 references to other documents, the NIS2 is anything but easy to read, let alone interpret.

This book provides an answer to your questions in a straightforward, easy-to-understand w...

As projects become increasingly technically complex and global, involving more functions, products, geographies, and stakeholders, Project Planning is more critical than ever as a key success factor. This is because Project Planning is essential not only to ensure timely deliveries but also to build trust among all project stakeholders. Expertise in this field has become an important criterion for customers and sponsors when selecting their suppliers.

Having a standard for Project Planning al...

Per 1 januari 2019 werd de Baseline Informatiebeveiliging Overheid (BIO) geïntroduceerd als hét normenkader voor informatiebeveiliging binnen de Nederlandse overheid. Met de introductie van BIO 2.0 sluit de overheid aan bij de Europese NIS2-richtlijn en wordt de zorgplicht rondom informatiebeveiliging verder aangescherpt. BIO 2.0 is gebaseerd op internationaal erkende normen zoals ISO/IEC 27001 en biedt een integraal raamwerk waarmee overheden risico’s in een steeds complexere digitale we...

This document is a TOGAF Series Guide: The TOGAF Leader’s Guide to Establishing and Evolving an EA Capability. It has been developed and approved by The Open Group, and is part of the TOGAF Standard, 10th Edition.

Written for the Enterprise Architecture Capability Leader, the person who is tasked to lead the effort to establish or evolve an Enterprise Architecture Capability, the Leader’s Guide presents advice on establishing an Enterprise Architecture Capability that aligns to a set of r...

BiSL®, Business Information Services Library, is het framework voor business informatiemanagement. Dit boek is de officiële beschrijving van BiSL 3de editie.

BiSL 3de editie wijkt niet essentieel af van BiSL tweede druk (2012). Daarmee is het framework ‘upwards compatible’. Bestaande BiSL-gebruikers ondervinden geen beperkingen, maar krijgen aanvullende mogelijkheden en informatie aangereikt. Er zijn enkele onderwerpen toegevoegd, zoals: ketens, data, beveiliging, de verschuiving van ve...

"Enhance your expertise in customer experience management with our two-day certified Experience Management (XM) and Xperience Level Agreement (XLA®) Foundation courseware. Tailored for professionals, this training offers an in-depth exploration of the XM and XLA® concepts, blending theoretical insights with practical applications.

Elevate your organization’s customer experience with the XM and XLA® Foundation course. This two-day training, followed by a multiple-choice exam, offers a com...

Om te voorkomen dat de productiebedrijven vertrekken naar de goedkopere landen, moeten de Nederlandse bedrijven alles op alles zetten om efficiënt en effectief te produceren. Standaardiseren, mechaniseren en automatiseren zijn hoogst noodzakelijk.

Dit praktische handboek legt stap voor stap uit hoe het automatiseren van productieprocessen succesvol opgezet wordt. De theorie is gebaseerd op de internationale standaard ISA-95. Praktijkvoorbeelden van British American Tobacco, Corus, Friesland...

ArchiMate®, an Open Group Standard, is an open and independent modeling language for Enterprise Architecture that is supported by different tool vendors and consulting firms. The ArchiMate language enables Enterprise Architects to describe, analyze, and visualize the relationships among architecture domains in an unambiguous way.

This Pocket Guide is based on the ArchiMate® 3.0.1 Specification. It gives a concise introduction to the ArchiMate language. What's more, it's authoritative with m...