Solving complex problems and selling their solutions is critical for personal and organizational success. For most of us, however, it doesn't come naturally and we haven't been taught how to do it well. Research shows a host of pitfalls trips us up when we try: We're quick to believe we understand a situation and jump to a flawed solution.

We seek to confirm our hypotheses and ignore conflicting evidence. We view challenges incompletely through the frameworks we know instead of with a fresh p...

American English Phonetics and Pronunciation Practice provides an accessible introduction to basic articulatory phonetics for students of American English. Built around an extensive collection of practice materials, this book teaches the pronunciation of modern standard American English to intermediate and advanced learners worldwide. This book:* provides an up-to-date description of the pronunciation of modern American English;* demonstrates the use of each English phoneme with a selection o...

This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by...

Winner of the James Coleman Award for Best Book from the Rationality and Society section of the American Sociological Society Winner of the Outstanding Recent Contribution from the Social Psychology section of the American Sociological Association. Winner of the Best Publication Award from the Mental Health section of the American Sociological Association Honorable Mention, PROSE Book Award, Cultural Anthropology and Sociology, from the Association of American Publishers. When people are faci...

Designed for advanced undergraduate or first-year graduate courses in semiconductor or microelectronic fabrication, Fabrication Engineering at the Micro- and Nanoscale, Fourth Edition, covers the entire basic unit processes used to fabricate integrated circuits and other devices.

De pocket ‘Vergadertechnieken – Vergaderen is (geen) kinderspel’ geeft een overzicht van alle do’s en don’ts. Zowel de voorbereiding van de vergadering (met aandacht voor de doelstellingen en tips voor het opstellen van een vergaderplan), het verloop ervan (met items als modereren, een- en tweerichtingscommunicatie, onderhandelen, omgaan met conflicten, cultuurverschillen, …) en de opvolging (met o.a. systemen voor verslaggeving) komen aan bod. Verder is er aandacht voor alternati...

Aan de hand van talrijke voorbeelden uit haar lange praktijk als nascholer licht de auteur stapsgewijs toe hoe jouw school het 4 lademodel op school kan introduceren en implementeren om gedifferentieerd (en rechtvaardig) op te treden bij overtredingen, zonder arbitrair te zijn.

Sinds het verschijnen van de eerste editie is het 4 lademodel al door veel scholen toegepast. Dat heeft geleid tot nieuwe inzichten. De auteur heeft ze verwerkt in deze tweede druk.

Er is vooral gesleuteld aan de termi...

Is dit heel actueel boek het toegankelijk verslag van wetenschappelijke inzichten rond patient empowerment of is het een persoonlijk getint verhaal? Beide. Communicator, onderzoeker en auteur Edgard Eeckman baseert zijn betoog over de relatie tussen patiënt en arts zowel op wetenschappelijk onderzoek als op zijn eigen persoonlijke ervaring met de gezondheidszorg. Daarbij houdt hij steeds de mens voor ogen. De mens in de patiënt en in de zorgverlener. Hij bekijkt de macht in de relatie patiÃ...

The most widely read anthology for the study of modern philosophy, this volume provides key works of philosophers and other leading thinkers of the period, chosen to enhance the reader's understanding of modern philosophy and its relationship to the natural sciences of the time. The third edition incorporates important contributions of women and minority thinkers into the canon of the modern period, while retaining all of the material of the previous edition. Included are works by Princess El...

The study of Islamic philosophy has entered a new and exciting phase in the last few years. Both the received canon of Islamic philosophers and the narrative of the course of Islamic philosophy are in the process of being radically questioned and revised. Most twentieth-century Western scholarship on Arabic or Islamic philosophy has focused on the period from the ninth century to the twelfth.

It is a measure of the transformation that is currently underway in thefield that, unlike other refer...