The bestselling guide to the field, updated with the latest innovations Essentials of Supply Chain Management is the definitive guide to the field, providing both broad coverage and necessary detail from a practical, real-world perspective. From clear explanation of fundamental concepts to insightful discussion of supply chain innovation, this book offers students and professionals a comprehensive introduction with immediately-applicable understanding. The fourth edition has been updated to r...

"A gripping and gloriously treacherous thriller without guide ropes or safety nets. Leave all certainties by the door." Frances Hardinge A taut thriller about murder, maths and the mind. Peter Blankman is afraid of everything and must confront unimaginable terror when his mother is attacked.

Seventeen-year-old Peter Blankman is a maths prodigy. He also suffers from severe panic attacks. Afraid of everything, he finds solace in the orderly and logical world of mathematics and in the love of hi...

Academic research in design can seem daunting “ let Hilary Collins show you the building blocks of a great final project. The perfect companion for a research project in fashion, design or visual communication, this 2nd edition of Creative Research walks you through: Choosing a topic· Deciding your approach· Using previous research and writing a literature review· Obtaining your own data and using it appropriatelyUseful case studies show best practice, revealing the links between a res...

'Ugandan literature can boast of an international superstar in Jennifer Nansubuga Makumbi' Economist An award-winning debut that vividly reimagines Uganda’s troubled history through the cursed bloodline of the Kintu clanIn this epic tale of fate, fortune and legacy, Jennifer Makumbi vibrantly brings to life this corner of Africa and this colourful family as she reimagines the history of Uganda through the cursed bloodline of the Kintu clan. The year is 1750. Kintu Kidda sets out for the ca...

Als we de hand in eigen boezem steken, moeten we toegeven dat we allemaal wel eens roddelen. Het kan immers deugd doen om je hart te luchten, je ‘ei’ kwijt te raken en je gesteund te voelen door anderen. Toch is roddelen niet zo onschuldig als het lijkt en kan het in organisaties heel wat negatieve gevolgen teweegbrengen voor individuen, de sfeer in het team, de organisatie als groter geheel en helaas ook voor de eindgebruikers.

Er blijken machtsstructuren aan het werk te zijn, verborgen ...

‘Juf, ik zie een oogdiertje!’ Voor deze leerling die onder de microscoop een andere wereld ontdekt, gaan biodiversiteit, voedselketens en successie leven en wordt ecologie een blijvende belevenis. Dat is hard nodig, want in de hoofden van veel leerlingen is de buitenwereld een invasieve exoot. Daar moeten we in het biologieonderwijs mee concurreren.

Dit boek helpt. Het ‘leren & onderwijzen’ in de titel dekt de inhoud. Ecologische experts leverden leerzame intermezzo’s over actuele e...

How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization. Great customer experience needs a common language across disci...

Heldere teksten opbouwen, je woordenschat vergroten, spellings- en grammaticaregels goed toepassen. Alles wat je over de Nederlandse taal wilt leren vind je in NU Nederlands. Deze mbo-methode bereidt je doelgericht voor op het centraal examen en het instellingsexamen.

Become more mindful of the user when building digital products, and learn how to integrate a user-centered approach into your thinking as a web or app developer. This book shows you how the user experience is the responsibility of everyone involved in creating the product and how to redefine development principles when building user-centered digital products.

This is a concise introduction to the richness and scope of interviewing in social science research, teaching the craft of interview research with practical, hands-on guidance. Incorporating discussion of the wide variety of methods in interview-based research and the different approaches to reading the data, this book will help you to navigate the broad field of qualitative research with confidence and get out there and start collecting your data.