Going beyond the usual how-to guide, Lean Six Sigma Secrets for the CIO supplies proven tips and valuable case studies that illustrate how to combine Six Sigma rigorous quality principles with Lean methods for uncovering and eliminating waste in IT processes. Using these methods, the text explains how to take an approach that is all about improving IT performance, productivity, and security much as it is about cutting costs. Savvy IT veterans describe how to use Lean Six Sigma with IT governa...

The greatest motivational book of all time! "Truly "thoughts are things," and powerful things at that, when they are mixed with definiteness of purpose, persistence, and a burning desire for their translation into riches, or other material objects." (taken from Chapter 1, Introduction) Napoleon Hill's thirteen step programme will set you on the path to wealth and success. Think and Grow Rich reveals the money-making secrets of hundreds of America's most affluent people. By thinking like them,...

From the author of the long-running #1 bestseller StrengthsFinder 2.0 comes a landmark study of great leaders, teams and the reasons why people follow. A unique access code allows you to take a new leadership version of Gallup's StrengthsFinder program. The new version of this program provides you with specific strategies for leading with your top five strengths and enables you to plot the strengths of your team based on the four domains of leadership strength revealed in the book.

Nearly a d...

A business vocabulary and practice course for students with an intermediate level of English or above. Specifically designed to help business English students enrich and expand their vocabulary, allowing them to express themselves more fluently and confidently in a professional context.

Om gesprekken tijdens het werk van verpleegkundigen optimaal te laten verlopen, is kennis over verschillende facetten van communicatie essentieel. Want wat is goed communiceren? Welke inzichten in eigen gedrag en welke vaardigheden zijn van belang? Hoe voorkom je misverstanden? Dit boek gaat hier op in.Het boek bevat zeven hoofdstukken. Hoofdstuk 1 gaat over gedrag, attitude en beroepshouding. Dat is de basis waarop de verzorgende of de verpleegkundige zijn of haar beroep opbouwt én waarop m...

This new edition offers a concise but comprehensive introduction to rocky shore ecology and has been completely revised and updated throughout. It describes the diverse biota (invertebrates, vertebrates, seaweeds, seagrasses and microalgae) that inhabit rocky shores, and the factors that determine their distributions, abundances and interactions. The book discusses the latest research on processes that control community structure, utilizing a global range of examplesfrom a wide range of shore...

A general framework for constructing and using probabilistic models of complex systems that would enable a computer to use available information for making decisions.

Cradle-to-grave analyses are becoming the norm, as an increasing amount of corporations and government agencies are basing their procurement decisions not only on initial costs but also on life cycle costs. And while life cycle costing has been covered in journals and conference proceedings, few, if any, books have gathered this information into an easily accessible resource. Eliminating the need to consult many different sources, Life Cycle Costing for Engineers brings together up-to-date li...