This third edition is a thoroughly revised and updated version of the bestselling text for undergraduate leadership courses. This book is designed for college students to help them understand that they are capable of being effective leaders and guide them in developing their leadership potential. The Relational Leadership Model (RLM) continues as the major focus in this edition, and the book includes stronger connections between the RLM dimensions and related concepts, as well as visual appli...

This resource looks at every aspect of intercultural communication from extensive number of insightful angles, including of contexts such as cultural or ethnic, geographic and situational, covering both verbal and non-verbal interaction, alongside a range of theories and perceptions. The 8th edition continues to be a proven resource for media, culture and communications students.

Readers are provided with a practical insight into how to analyze policies and policy-making in the EU. Using case studies to deepen readers' understanding, this book examines the various stages of the policy process - from the moment the issue reaches the agenda through to drafting, implementation and evaluation.

The 9th iteration of this go-to textbook on contemporary Russian politics offers comprehensive and critical discussion of the country's most recent developments, providing substantive coverage of the key areas in domestic and foreign Russian politics. Ranging from established topics such as executive leadership, parties and elections, to newer issues of national identity, protest, and Russia and Greater Eurasia, it reflects the changing nature of Russian politics in a globalising world define...

Discover a powerful new lens for viewing the world with fascinating implications for our companies, economies, societies, and planet as a whole.

What causes one system to break down and another to rebound? Are we merely subject to the whim of forces beyond our control? Or, in the face of constant disruption, can we build better shock absorbersfor ourselves, our communities, our economies, and for the planet as a whole?

Reporting firsthand from the coral reefs of Palau to the back streets of P...

The easy way to ensure your business is prepared for anything If disaster struck, could your business continue to operate? It might be a fire, flood, storm, technical failure, or a quality control failure - whichever way, how can you minimize the risk of disruption to your business? Business Continuity For Dummies clearly sets out how to identify the risks to your organization, how to create your own BCM plan, how to apply BCM in practice and what to do if the worst does happen. Assess and mi...

FOREWORD BY PATRICK LENCIONI, BESTSELLING AUTHOR OF THE FIVE DYSFUNCTIONS OF A TEAM. Emotional Intelligence 2.0 is a book with a single purpose--increasing your EQ. Here's what people are saying about it: "Emotional Intelligence 2.0 succinctly explains how to deal with emotions creatively and employ our intelligence in a beneficial way." --THE DALAI LAMA "A fast read with compelling anecdotes and good context in which to understand and improve." --NEWSWEEK "Gives abundant, practical findings ...

User experience design is the discipline of creating a useful and usable Web site or application that's easily navigated and meets the needs of the site owner and its users. There's a lot more to successful UX design than knowing the latest Web technologies or design trends: It takes diplomacy, management skills, and business savvy. That's where the updated edition of this important book comes in.

With new information on design principles, mobile and gestural interactions, content strategy, r...

International Tax Primer provides an accessible and comprehensive guide to the fundamental aspects of international taxation with an introduction to the policies that countries seek to advance with their international tax rules. Tax practitioners, multinational companies and national tax authorities have relied on this indispensable resource since its first edition nearly two decades ago. The Primer provides the reader with an introductory analysis of the major issues that a country must conf...

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- met uitgebreide online ondersteuning.

Een goede bestuurlijke informatieverzorging, administratieve organisatie en interne controle dragen bij aan de realisatie van de doelstellingen van organisaties. In Hoofdlijnen Bestuurlijke Informatieverzorging komt alle relevante informatie over dit vakgebied aan bod.

Hoofdlijnen Bestuurlijke Informatieverzorging bestaat uit drie delen. Allereerst behand...