This book is an introduction to Intercultural Communication (IC) that takes into account the much neglected dynamic paradigm of culture in the literature. It posits that culture is not static, context is the driving force for change, and individuals can develop a multicultural mind.

It is also the first IC textbook in the field that incorporates insight from evolutionary biology and the newly emerging discipline of cultural

neurosciences. Such an interdisciplinary approach provides readers wi...

Now in its fifth edition, Economic Approaches to Organisations remains one of the few texts to emphasize the importance of economic issues and developments in the study of organisations and management. It explains in a non-technical way different economic approaches such as behavioural theory of the firm, game theory, agency theory, transaction cost economics, economics of strategy and evolutionary approaches. This latest edition is packed with practical examples from real-world companies, he...

Only a small percentage of PhD students manage to complete their PhD thesis on time. How can you plan the PhD program in such a way that you do finish within the set time period?

Project Management for PhDs shows you that you can plan a PhD program, no matter how complex and unique it is, as a project. The writing process receives special attention as it has been proven to be one of the most important factors in delayed PhD progress. This book offers a practical step-by-step plan. Using the a...

Let op: geschreven in het Engels.

The Dutch Way in Education gaat over het onderwijs, het leren en het leidinggeven op de Nederlandse manier.

Nederland doet het al jaren goed in Pisa rankings, scoren hoog als het gaat over het welbevinden van het kind en hebben een hoogwaardig onderwijssysteem met een goede balans tussen excellentie en gelijke kansen. Dat zijn nog maar een paar aspecten die aangeven dat de Nederlandse maatschapij en haar onderwijs ook nog genoeg te ontdekken hebben. "A hidden...

For courses in introductory statistics. Statistics: Informed Decisions Using Data gives students the tools to see a bigger picture and make informed choices. As a current introductory statistics instructor, Mike Sullivan III presents a text that is filled with ideas and strategies that work in today's classroom.

His practical emphasis resonates with students and helps them see that statistics is connected, not only to individual concepts, but also with the world at large.

The objective of this book is to assist readers to improve their communication skills in the Korean language. The format of the textbook and the workbook allows the learner to select and focus on any of the four language skills (speaking, listening, reading, and writing). These skills are connected by a common learning objective in each lesson, enabling the student to build on each through new situations and repetition.

The students learn specific language functions through meaningful practic...

At the crossroads of philosophy, artistic practice, and art history.Though Gilles Deleuze and Felix Guattari were not strictly art historians, they reinvigorated ontological and formal approaches to art, and simultaneously borrowed art historical concepts for their own philosophical work. They were dedicated modernists, inspired by the German school of expressionist art historians such as Riegl, Wölfflin, and Worringer and the great modernist art critics such as Rosenberg, Steinberg, Greenbe...

Understand and be understood in English with the best-selling English Pronunciation in Use. This book, with over four hours of free downloadable audio, includes 60 units of explanations, examples, practice exercises and answers for intermediate level (B1-B2) learners of English. You will become confident with all areas of English pronunciation, including individual sounds, word stress, connected speech and intonation, and can practise with simple 'listen and repeat' activities, modelled with ...

A detailed and critical analysis of the multiple types of entrepreneurship, helping students to understand the practical skills and theoretical concepts needed to create their very own entrepreneurial venture. Split into two parts, the book provides an even balance between theory and practice. Part 1 covers the practical activities involved in new entrepreneurial ventures, and Part 2 uses the latest research to explore entrepreneurship from different perspectives.

The second edition features ...

From a customer's perspective, services are experiences. From the organization's perspective, services are processes that have to be designed and managed to create the desired customer experience. This makes processes the architecture of services. Designing Customer Service Processes will discuss how service processes can be designed and improved to deliver the promised value proposition. This book is the sixth volume in the Winning in Service Markets Series by services marketing expert Joche...