"Enhance your expertise in customer experience management with our two-day certified Experience Management (XM) and Xperience Level Agreement (XLA®) Foundation courseware. Tailored for professionals, this training offers an in-depth exploration of the XM and XLA® concepts, blending theoretical insights with practical applications.

Elevate your organization’s customer experience with the XM and XLA® Foundation course. This two-day training, followed by a multiple-choice exam, offers a com...

Get a comprehensive, in-depth introduction to the core Python language with this hands-on book. Based on author Mark Lutz's popular training course, this updated sixth edition will help you quickly write efficient, high-quality code with Python. It's an ideal way to begin, whether you're new to programming or a professional developer versed in other languages.

Complete with quizzes, exercises, and helpful illustrations, this easy-to-follow self-paced tutorial gets you started with Python 3.12...

Dit pakket bevat:

Biology: A Global Approach / 12th edition

Dutch Glossary to Campbell Biology / 12th edition

MasteringBiology Student Access Kit with etext (2 jarige licentie)

Written by an expert team and praised for its refreshing approach, this essential text offers a critical, holistic understanding of strategy theory and practice.

A comprehensive introduction to Transactional Analysis theory, practice and evidence-base. It provides a step by step manual to the competencies and skills needed across the therapy process, and a guide to working with a variety of client issues.

In 2014, the global market leader in advanced chipmaking machines ASML joined forces with NWO, AMOLF, the University of Amsterdam, and Vrije Universiteit to establish a new research institute in the Netherlands: the Advanced Research Center for Nanolithography (ARCNL). ARCNL represents a unique form of public-private collaboration in science, aligned with a political climate that actively encouraged partnerships between academia and industry. How did this collaboration come into being, and ho...

Apples & Pears is a spelling programme that really works—even with pupils with poor memories or SEN. Built around phonics and morphemes, the scripted lessons are very easy to use; all of the lesson planning and monitoring is built in making it ideal for parents and Teaching Assistants. It progresses through the English spelling code, starting with single letters. Common, less predictable patterns are added next and finally the morphemes that are the building blocks of so many of our longer ...