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Om succesvol te zijn in sales is er meer nodig dan een hoge gunfactor. Het leggen van relaties met nieuwe klanten én het onderhouden van bestaande klantrelaties is van wezenlijk belang voor elke organisatie. En dat is precies waar het vakgebied sales over gaat. In ‘Inleiding sales’ leer je alles over dit boeiende salesvak.

In het boek komen onder andere de volgende onderwerpen ui...

Europa. Voor de een slaat de naam op een staatkundig samenwerkings- en eenwordingsproject, voor de ander op 'Brusselse' instanties en regels waarmee Nederlanders te maken krijgen. Soms wordt gedoeld op een soort gemeenschap die probeert haar gezamenlijke economische en politieke belangen staande te houden op het wereldtoneel. Achter deze tegenstrijdige en stuk voor stuk omstreden betekenissen schuilt een vaag geheel van associaties en connotaties: de beeldvorming.In Spiegelpaleis Europa analy...

Stresses the importance of argumentation in everyday life Critical Thinking and Communication, 7/e, encourages students to develop skills in constructing and refuting arguments in contexts ranging from informal conversations to structured debates. The authors stress the importance of argumentation in everyday life while building student competence and critical awareness. Through exercises and examples, students learn to create arguments and develop, understand, and interpret extended cases.

- Vormt een complete methode met een opgavenboek en een uitwerkingenboek;

- zeer geschikt voor zelfstandig studeren;

- met Engelstalige equivalent: Basics of Financial Management.

Basisboek Bedrijfseconomie is al ruim een kwart eeuw toonaangevend. Studenten maken in de eerste hoofdstukken kennis met de belangrijkste economische concepten. De resterende hoofdstukken gaan dieper in op de vakgebieden financiering, management accounting en financial accounting.

Deze editie sluit naadloos aan op d...

The authoritative reference written with a framework for understanding.

Lehninger Principles of Biochemistry 8e continues to help students navigate the complex discipline of biochemistry with a clear and coherent presentation. Renowned authors David Nelson, Michael Cox, and new co-author Aaron Hoskins have focused this eighth edition around the fundamental principles to help students understand and navigate the most important aspects of biochemistry.

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Apply psychology and behavioral science to web, UX, and graphic design Behavioral science leader and CEO at The Team W, Inc., Susan M. Weinschenk, provides a guide that every designer needs, combining real science and research with practical examples on everything from font size to online interactions. With this book you'll design more intuitive and engaging apps, software, websites and products that match the way people think, decide and behave.

Here are some of the questions this book will ...

From an interdisciplinary author team now including orthopedic surgeons, PM&R specialists, and primary care and sports medicine experts, the second edition of Musculoskeletal Physical Examination: An Evidence-Based Approach educates physicians on how to give the most thorough physical examinations by understanding the "why" behind each type of exam. In-depth coverage of today's newest tests and techniques keeps you current in practice, and a new section titled "Author's Preferred Approach" gu...

Now in its sixth edition, the internationally acclaimed Foundations for Practice in Occupational Therapy continues to provide a practical reference tool which is both an indispensable guide to undergraduates and a practical reference tool for clinicians in the application of models and theories to practice. Underlining the importance and clinical relevance of theory to practice, the text provides an excellent introduction to the theoretical basis of occupational therapy. Contributions are giv...

An essential companion for students across a range of disciplines, including biochemistry, biomedical sciences, microbiology and molecular biology throughout your entire degree programme, this sixth edition of Practical Skills in Biomolecular Sciences, has been updated and expanded to provide you with a complete and easy-to-read guide. It's an all-in-one solution for the key practical skills needed for all cellular and molecular life sciences, including: comprehensive coverage of study and ex...