The go-to resource for project management practitioners. The Standard for Project Management enumerates 12 principles of project management and the PMBOK (R) Guide, Seventh Edition is structured around eight project performance domains. Both the standard and the guide reflect the range of development approaches that lead to value delivery.

- Toegankelijke en complete inleiding in hospitality management;

- theoretische inzichten uitvoerig toegelicht met behulp van cases en praktijkvoorbeelden;

- inclusief hoofdstuk over interculturele hospitality experiences.

Deze eerste Nederlandstalige editie van Hospitality Experience biedt een boeiende introductie in de belangrijkste aspecten van hospitality management.

Op basis hiervan krijgt de lezer duidelijke antwoorden op de volgende drie hoofdvragen:

Wat is hospitality management?

Wie ...

Het vak coaching doet modieus aan maar heeft al een lange geschiedenis. Uit de klassieke wereld zijn ons prachtige coachinggesprekken overgeleverd, onder meer in de dialogen van Plato. De oudste coach ontmoeten we in de Odyssee van Homeros: de godin Pallas Athena die in de gedaante van Mentor ondernemende stervelingen op weg helpt. "Coachen met collega's" wil eenzelfde inspiratie scheppen in het hart van de professionele werkplek.

Erik de Haan en Yvonne Burger vragen van hun lezers de durf om...

In Ons lichaam, jullie slagveld vertelt Christina Lamb, coauteur van Ik ben Malala, over de verzwegen oorlogsmisdaden tegen vrouwen. Al meer dan dertig jaar doet Christina Lamb verslag van conflicten over de hele wereld, maar nooit werd het hele verhaal verteld. In Ons lichaam, jullie slagveld toont Christina Lamb voor het eerst de ongekende omvang van de gruwelijkheden die vrouwen en kinderen in oorlogen zijn aangedaan. Ze laat zien hoe verkrachting stelselmatig wordt ingezet als oorlogswape...

Nidali, the rebellious daughter of an Egyptian-Greek mother and a Palestinian father, narrates her story from her childhood in Kuwait, her early teenage years in Egypt, to her family's last flight to Texas.

Patsy Lightbown and Nina Spada have worked for over four decades in second language research and education. They are highly respected worldwide for making theory and research about language learning accessible and relevant to classroom teaching. This widely acclaimed book remains essential reading for second language teachers.

The Teacher and the Teenage Brain is essential reading for all teachers and students of education. This book offers a fascinating introduction to teenage brain development and shows how this knowledge has changed the way we understand young people. It provides a critical insight into strategies for improving relationships in the classroom and helping both adults and teenagers cope better with this stage of life.

Dr John Coleman shows how teachers and students can contribute to healthy brain d...

The Dynamics of Managing Diversity and Inclusion was one of the first books to respond to growing academic coverage of the topic of diversity management at degree level.

Abnormal Child and Adolescent Psychology is a comprehensive introduction to the field. It covers theoretical and methodological foundations and examines the characteristics, epidemiology, etiology, developmental course, assessment, and treatment of disorders of childhood and adolescence. At the heart of the text is the partnership of the developmental psychopathology perspective, which analyzes problems of youth within a developmental context, and a traditional clinical/disorder approach, whi...

Essential insight into drug development and the pharmaceutical industry With unprecedented interest in the power that the modern therapeutic armamentarium has to combat disease, the new edition of Drug Discovery and Development is an essential resource for anyone interested in understanding how drugs and other therapeutic interventions are discovered and developed, through to clinical research, registration, and market access. The text has been thoroughly updated, with new information on biop...