The second edition of this innovative core textbook spans the service and manufacturing sectors, equipping readers to grasp and overcome the core challenges faced in planning, designing and implementing operations.

This highly-praised and authoritative account surveys the history of the Ottoman Empire from its obscure origins in the 14th century, through its rise to world-power status in the 16th century, to the troubled times of the 17th century. Going beyond a simple narrative of Ottoman achievements and key events, Colin Imber uses original sources and research, as well as the rapidly growing body of modern scholarship on the subject, to show how the Sultans governed their realms and the limits on th...

Long established as the leading textbook on migration and used by students and scholars alike all over the world, this fully revised and updated sixth edition continues to offer an authoritative and cutting-edge account of migration flows, why they occur, and their consequences for both origin and destination societies. International migration is one of the most emotive issues of our times, reforging societies around the world and shaping debates on security, national identity and sovereignty...

Offering an unparalleled, sweeping survey of the political ideologies that have shaped our world, the seventh edition of Andrew Heywood's seminal undergraduate textbook continues to lead the way in guiding students through the political creeds and doctrines that have dominated politics past and present.

This popular, world-wide selling textbook teaches engineering mathematics in a step-by-step fashion and uniquely through engineering examples and exercises which apply the techniques right from their introduction. This contextual use of mathematics is highly motivating, as with every topic and each new page students see the importance and relevance of mathematics in engineering. The examples are taken from mechanics, aerodynamics, electronics, engineering, fluid dynamics and other areas.

Whil...

Understanding the European Union is now more crucial than ever, and this text provides a succinct but nuanced account of its development and how it works. This book will be the ideal guide for all undergraduate and postgraduate courses in political science, global affairs and European Studies.

This is a must-have companion for those on placement or in professional practice – or indeed anyone who is being encouraged to reflect more deeply on what they do. A powerful tool for processing your thoughts, feelings and actions, The Reflective Journal will lead you to a deeper understanding of your working practice, enabling you to achieve your professional goals. With writing space for your own thoughts and an abundance of advice on personal development, this is an essential resource fo...

This textbook looks at decisions - how we make them, and what makes them good or bad. In this bestselling introduction, Erik Angner clearly lays out the theory of behavioral economics and explains the intuitions behind it. The book offers a rich tapestry of examples, exercises, and problems drawn from fields such as economics, management, marketing, political science, and public policy.

It shows how to apply the principles of behavioral economics to improve your life and work - and to make th...

A comprehensive introduction to designing services according to the needs of the customer or participants, this book addresses a new and emerging field of design and the disciplines that feed and result from it. Despite its intrinsic multidisciplinarity, service design is a new specialization of design in its own right. Responding to the challenges of and providing holisitic, creative and innovative solutions to increasingly complex contemporary societies, service design now represents an int...

This textbook offers a systematic and up-to-date introduction to politics and society in the Middle East. Taking a thematic approach that engages with core theory as well as a wide range of research, it examines postcolonial political, social and economic developments in the region, while also scrutinising the domestic and international factors that have played a central role in these developments. Topics covered include the role of religion in political life, gender and politics, the Israel-...