This title is split into three parts. The first part deals with the basics of meeting and greeting communications, the second looks at problem solving and verbal communications. Finally part three deals with team work, and managing your boss, your customers and yourself.

For courses on Business Intelligence or Decision Support Systems. A managerial approach to understanding business intelligence systems. To help future managers use and understand analytics, Business Intelligence provides students with a solid foundation of BI that is reinforced with hands-on practice.

Human Resource Management, 11th Edition, by Torrington, Hall, Taylor and Atkinson is praised for its comprehensive scope of topics, coverage of important HRM issues and succinctness. It is a great introduction to human resources for students pursuing undergraduate business and management courses, as well as those on CIPD accredited courses. Human resource management helps those aspiring to or working in HR or management roles.

The eleventh edition has been thoroughly updated with the economic...

The foundational and wildly popular go-to resource for influence and persuasion-a renowned international bestseller, with over 5 million copies sold-now revised adding: new research, new insights, new examples, and online applications. In the new edition of this highly acclaimed bestseller, Robert Cialdini-New York Times bestselling author of Pre-Suasion and the seminal expert in the fields of influence and persuasion-explains the psychology of why people say yes and how to apply these insigh...

Enhance your students' understanding of international business markets. International Business: Environments and Operations, 17th Edition, develops critical thinking skills by balancing classroom theory with practice. With contemporary examples, scenarios, and cases, this bestselling guide will give your students the necessary tools for success.

Le CAHIER D'ACTIVITES complète le livre de l'élève L'atelier B1. - Il permet de consolider toutes les notions du livre en autonomie et avec PLAISIR ! - L'apprenant est invité à enrichir son lexique, à mémoriser et à exprimer son opinion à l'écrit. - 10 bilans linguistiques et 10 préparations au DELF. - Les transcriptions et les corrigés sont consultables à la fin du cahier.

Graphic tools and visual solutions for team building and development Visual Teams uses visual tools and methods to help teams both face-to-face and virtual reach high performance in today's work environment. As teams become more and more global and distributed, visualization provides an important channel of communication one that opens up the group's mind to improving work systems and processes by understanding relationships, interconnections, and big picture contexts. Visual Teams shares bes...

Het Kursbuch bestaat uit tien Lektionen. In de Inhaltsverzeichnis worden de onderdelen van elke Lektion weergegeven: opbouw, thema's, taalhandelingen, woordenschat en grammatica, uitspraak en spellingregels. Thema's die aan bod komen zijn onder andere: introductie van een nieuwe medewerker, de bedrijfsstructuur, een fabrieksbezoek, een zakenreis, vergaderingen, thuiswerken, beroepskleding en de computerwerkplek.

De tien Lektionen zijn helder gestructureerd en bieden een ruim aanbod aan opdra...

This is a special edition compiled for the Rotterdam University of Applied Sciences.