Provides not only new insights into the subject but also offers readers a highly applied framework for exploring the contribution of relationship marketing to organisational performance.

This book provides a theoretical guide for researchers learning how to interview in the social sciences.

Offers a unified framework to help students and researchers to analyze and understand any social science data that are organized in cross-classified formats.

So you've got an idea for an iPhone app - along with everyone else on the planet. Set your app apart with elegant design, efficient usability, and a healthy dollop of personality. "Best iPhone App Design" takes you from concept to polished interface design with plain-spoken principles and a rich collection of visual examples for designing exceptional interfaces for the iPhone and iPod Touch.

Witty, down-to-earth, and irreverent, this guide is for everyone involved in the app design process: d...

A good understanding of pathology will turn a competent veterinary nurse into an outstanding one. Harriet Brooks. This is one of the first books on general pathology designed specifically for veterinary nurses and veterinary nursing students.

Pathology underpins all you do as a veterinary nurse. Knowledge of the general pathological processes will give you a deeper understanding of every aspect of an animal's health. Building on your prior knowledge of anatomy, physiology and biochemistry, th...

This book provides a balanced foundation in the principles and practices of social research, suitable for undergraduate and postgraduate students. It will be popular with lecturers who want to get their students thinking.

With new material on literature reviews, case study research, action research and writing up research, the Fourth Edition continues to successfully adopt a practical approach, while still emphasizing the importance of the role of theory.

This highly popular book presents cognitive behaviour therapy in a fresh, accessible way for mental health practitioners and trainees

This book provides social work students with all the advice and instruction needed to understand and complete successful research projects.

An exciting new book from the bestselling author and series editor, Colin Feltham. This book thoroughly examines key questions and topics in counselling and psychotherapy.