Discover the secrets of world-class leadership!When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time, the leadership secrets behind the company's extraordinary success are revealed.

The New Gold Standard takes you on an exclusive tour behind the sce...

Gauss's law for electric fields, Gauss's law for magnetic fields, Faraday's law, and the Ampere-Maxwell law are four of the most influential equations in science. In this guide for students, each equation is the subject of an entire chapter, with detailed, plain-language explanations of the physical meaning of each symbol in the equation, for both the integral and differential forms. The final chapter shows how Maxwell's equations may be combined to produce the wave equation, the basis for th...

Cambridge English for Nursing Intermediate Plus is designed to improve the communication skills and specialist English language knowledge of healthcare professionals, enabling them to work more confidently and effectively. With an emphasis on listening and speaking, the course covers the core areas of nursing with authentic tasks and activities based on everyday scenarios, making the course relevant and motivating. The Student's Book contains two audio CDs and the course is backed-up by a wea...

In a reappraisal of Iran's modern history, Ervand Abrahamian traces its traumatic journey across the twentieth century, through the discovery of oil, imperial interventions, the rule of the Pahlavis and, in 1979, revolution and the birth of the Islamic Republic. In the intervening years, the country has experienced a bitter war with Iraq, the transformation of society under the clergy and, more recently, the expansion of the state and the struggle for power between the old elites, the intelli...

This textbook is aimed at the majority of students, who need to quickly acquire a concise overview of soil science. Many current soil science textbooks still cater for a traditional student market where students embark on three years study in a narrow discipline. The growth in modular degree schemes has meant that soil science is now often taught as self-standing unit as part of broad based degree program.

Students pursuing this type of course are increasingly reluctant to purchase expensive ...

Many 21st century operations are characterised by teams of workers dealing with significant risks and complex technology, in competitive, commercially-driven environments. Informed managers in such sectors have realised the necessity of understanding the human dimension to their operations if they hope to improve production and safety performance. While organisational safety culture is a key determinant of workplace safety, it is also essential to focus on the non-technical skills of the syst...

An integrated, accessible and humorous guide to why research methods are the way they are and how they do what they do.

Focuses on 50 key issues across the public health discipline. Readers can dip into the book to find a snapshot of the definition of the concept, or read it through like a regular textbook from start to finish.

The maturation of nanotechnology has revealed it to be a unique and distinct discipline rather than a specialization within a larger field. Its textbook cannot afford to be a chemistry, physics, or engineering text focused on nano. It must be an integrated, multidisciplinary, and specifically nano textbook.

The archetype of the modern nano textbook, Introduction to Nanoscience and Nanotechnology builds a solid background in characterization and fabrication methods while integrating the physic...

Discusses the Structure and Properties of Materials and How These Materials Are Used in Diverse ApplicationsBuilding on undergraduate students’ backgrounds in mathematics, science, and engineering, Introduction to the Physics and Chemistry of Materials provides the foundation needed for more advanced work in materials science. Ideal for a two-semester course, the text focuses on chemical bonding, crystal structure, mechanical properties, phase transformations, and materials processing for t...