The first four editions of the Dutch edition of Sales Management have been received with great enthusiasm both in higher education and in industry. There seems to be a great need for a complete and practical textbook, tailored to the sales practice. The international edition of this popular book is now available, edited with a European perspective.

- Practical approach, based on extensive research;

- teaches (future) managers to be 'reflective practitioners';

- combines key themes of hospitality management.

The Pocket Guide for Hospitality Managers (Conrad Lashley and Michael N. Chibili) is a practical guide that provides the skills and knowledge for current and future managers of the various types of units found within the hospitality industry. This guide is based on academic research and poses that managers need to be 'reflective prac...

-Inspiring introduction to organisational psychology;

-covers all new developments in digitization;

-contains a lot of instructional exercises.

Organisational behaviour is an inspiring introduction to organisational psychology. Renowned authors Gert Alblas and Ella Wijsman describe the behaviour of people in organisations and provide possible explanations. Students learn how to skilfully apply this knowledge in many different situations. Organisational behaviour is the English edition of Ged...

Met deze water atlas of the Netherlands maakt u een reis door de wereld van het water. Onderwerpen als watermanagement, landbouw en visserij, drinkwaterwinning en rivieren en zeeën komen voorbij in meer dan 300 kaarten en afbeeldingen.

- An accessible introduction to international business law and European law;

- offers an understanding of potential legal problems in international business;

- comes with a variety of additional study materials available online.

A Basic Guide to International Business Law aims to give students an understanding as well as practical knowledge of legal problems arising in the area of international business, and to equip them with the skills needed to prevent and tackle these problems.

All chapte...

Managing your competencies has been revised on the basis of the authors' experiences and reactions of users of earlier editions.

What is a competency? A competency is a combination of knowledge, skills and attitude that you need to function well in specific professional situations. For example, a nurse must be able to inoculate a crying child. A nurse who cannot perform this task is regarded as incompetent - unfit to be a nurse. Likewise, a police officer must be able to pacify drun...

Cross cultural communication is a hands-on book which is fun to read, practical, and challenging.

Our desire to connect with other human beings is universal, yet breaking through cross-cultural communication barriers can be challenging. By reading this book students will learn to recognize that the cause of international miscommunication often finds its roots, not in disrespect, but in different cultural conditioning.

Business Administration offers an integrated, practical approach to all key aspects of business administration and to how business processes are managed. Business Administration distinguishes itself from similar textbooks by incorporating examples from modern business practices and by its accessible writing style. It also highlights the function and relevance of business management in day-to-day business operations.

Archipelago Reports teaches students in higher education in general, and students of business in particular, how to write (near) professional reports in English. Students learn how to structure their reports and learn to adopt the appropriate language forms and tone when writing formal reports. After studying the book and going through its many practical assignments, students will be able to write reports for study-, internship- and job-related purposes and situations.

- Written from an international perspective;

- discusses ethics on multiple levels and includes many examples;

- offers students methods to critically assess ethical dilemmas.

Ethics and Business is an introduction to ethics in the context of international business. The book stimulates an open debate on norms and values. Ethics should cross not only the borders of a country, but also the borders of one’s mind. It emphasizes that ethics is not only about harmony, but also about dealing with ...