This publication covers a doctorate research on characteristics of intercultural competence among international business assignees, based on theory and practice.

Starting point was the notion that failure costs of failed international assignments are high, while at the same time the selection for international assignments is being carried out largely on basis of purely technical competences.

This research considers intercultural competence as an important generic competence for international as...

What questions have you heard recently that made a decisive impact on your work?

Intervision is a form of expertise development in which professionals call on their colleagues and peers to help them gain insights into the problems they have at work. A group of five to eight participants unravels a problem submitted by one participant, the case provider, by asking questions using one or another intervision method. This book explains the top 10 best intervision methods.

The book is about how to...

A new and refreshing approach for managers, advisors and students with challenging terminology and insights to make organizations future-proof.

This book describes a new paradigm about strategic managing. Aimed at leaders to keep a future-proof course in turbulent times by making the right strategic choices for their organization. Well-known strategy models and approaches for strategy development are hardly applicable for making and implementing strategic choices in the current age of increas...

This book focuses on building and managing a strong network and reciprocal relationships for the entire organization by implementing a professional relationship management approach at strategic, tactical and operational level.

In this inspiring book, top sports coach Paul Van Den Bosch introduces you to the fascinating world of coaching. Thanks to his years of experience working with European and world champions, he is able to demonstrate why the principles of sports coaching are just as valuable and effective for anyone in a leadership position.

Discover a unique perspective and in-depth insights into how to achieve top performance. What are the crucial factors that determine (sports) performance? And how can thos...

In crisis situations we are confronted with time pressure and emotional stress, confusing and incomplete information and the need to make decisions, often without a safety net. Knowing how difficult this is I hope this book supports you in preparing for these situations and helps you becoming a better crisis manager.

Consultants are usually invited to work in an organisation when its own managers are unable to find solutions to business problems. Then expert help is brought in – on a temporary basis. Systemic consulting is uniquely different from any other consulting approach in that it is not the consultant who is the expert, but the organisation itself.

The authors regard organisations as living systems. Their grasp of what makes a living system, its characteristics and to what degree one can recognis...

There are more conflicts than ever in the world, more than 75 years after World War II. Question is: Have we really made a big effort to ban war?

War has become an industry. Trillions of dollars are spent yearly on this machinery of mass destruction. The cost of destruction is massive. Whole countries are bombed to pieces in endless wars and millions of people lose their lives. We have come to justify violence as a legitimate way to intervene in conflicts. It is time to disrupt this way of t...

Based on her PhD and 25 years of experience in CX transformation, Dr. Zanna van der Aa has developed a unique three layered model for human-centric customer experience transformation. It helps leaders ignite transformation, scale it into the system, and inspire it with purpose. You’ll discover how to make customer and employee experience more than a promise: a system that works. From CEOs to CX leaders, you’ll learn how to demystify hype, embrace tiny habits, prove impact in months instea...