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Resultaten (189)
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ArchiMate® 2.1 - A Pocket Guide
a pocket guide
Paperback || Andrew Josey || Van Haren Publishing || met inkijkexemplaar
ArchiMate®, an Open Group Standard, is an open and independent modeling language for Enterprise Architecture that is supported by different tool vendors and consulting firms. ArchiMate provides instruments to enable enterprise architects to describe, analyze, and visualize the relationships among business domains in an unambiguous way. This Pocket Guide is based on ArchiMate® 2.1. It gives a concise introduction to ArchiMate. What's more, it's authoritative with material derived from the of...
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BiSL® - A Framework for Business Information Management - 2nd edition / Druk 2
2012 || Paperback || Remko van der Pols e.a. || Van Haren Publishing || met inkijkexemplaar
Note: This book is available in several languages: Dutch, English.
This book describes a process framework for business information management:
the Business Information Services Library (BiSL®) - a public domain standard
that is consistent with the IT Infrastructure Library (ITIL) and Application Services Library (ASL).
BiSL establishes a bridge between IT and business processes, and between business information administrators and information managers. The BiSL process model provides an insigh...
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ISO 21500 in practice / deel A management guide / druk 1
the international guidance on project management
Paperback || Andre Legerman e.a. || Van Haren Publishing
ISO 21500, officially published in September 2012, is the first overarching guideline for project management that presents a common frame of reference and a process standard. This international standard firmly positions projects within the context of programs and project portfolios and is the basis for further development of the project management profession.
This book explains the background, the value, the implementation and the application of ISO 21500 for each type of organization. It des...
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A pocket companion to PMI's PMBOK® Guide Fifth Edition / Druk 5
2013 || Paperback || Paul Snijders e.a. || Van Haren Publishing || met inkijkexemplaar
Note: This pocket book is available in several languages: English, German, French, Spanish, Dutch.
This pocket guide is based on the PMBOK® Guide Fifth Edition. It contains a summary of the PMBOK® Guide, to provide a quick introduction as well as a structured overview of this framework for project management. This pocket guide deals with the key issues and themes within project management and the PMBOK® Guide as follows:
- Key terms and definitions in the project management profession
- A sh...
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ISO 21500 Guidance on project management / druk 1
a pocket guide
2013 || Paperback || Anton Zandhuis e.a. || Van Haren Publishing
This pocket guide explains the content and the practical use of ISO 21500 - Guidance on project management, the latest international standard for project management, and the first of a family of ISO standards for project, portfolio and program management.
ISO 21500 is meant for senior managers and project sponsors to better understand project management and to properly support projects, for project managers and their team members to have a reference for comparing their projects to others a...
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IT Service Management Based on ITIL® 2011 Edition
Paperback || Pierre Bernard || Van Haren Publishing || met inkijkexemplaar
In the world of international IT Service Management the previous editions of this book have acquired an excellent reputation as guidance on the topic of ITIL. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations.
This revised edition is based on ITIL 2011 Edition. It is written in the same concise way as the previous editions and covering all the facts. Readers wil...
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Business Transformation Framework - To get from Strategy to Execution
to get from strategy to execution
2016 || Paperback || Jeroen Stoop e.a. || Van Haren Publishing || met inkijkexemplaar
This book explains the Business Transformation Framework, BTF Version 2016, a structural approach based on best practice. It is a practical approach that helps organizations to design, develop, plan and govern organizational change. Obviously developing a solid and widely supported Change plan is the first step towards a successful organizational change! Simply said: BTF helps to get control over organizational change!
In the BTF coherence and collaboration are essential. The BTF approach i...
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IT4IT™ Foundation – Study Guide
preparing for the IT4IT part 1 examination
2016 || Paperback || Andrew Josey e.a. || Van Haren Publishing || met inkijkexemplaar
This title is a Study Guide for the IT4IT Foundation Certification examination. It gives an overview of every learning objective for the IT4IT Foundation certification syllabus and in-depth coverage on preparing and taking the IT4IT Part 1 Examination. It is specifically designed to help individuals to prepare for certification.
This Study Guide is excellent material for:
* Individuals who require a basic understanding of the IT4IT Reference Architecture
* IT Professionals/Practitioners who a...
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Service Automation Framework
for the design and delivery of automated services
Paperback || Jan Willem Middelburg || Van Haren Publishing || met inkijkexemplaar
Service Automation is the concept of achieving customer loyalty by the use of automated technologies and builds upon a large demographic and sociological trend. We are the self-service generation, who are able to make our own decisions. The self-service generation is nowadays used to search, evaluate and purchase products online for a number of years now.
This book will give you deep insight into the concept of Service Automation, the concept by which you can automate customer service in your...
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IT4IT™ 2.1 Foundation – Study Guide
Preperation for the IT4IT part 1 examination
2017 || Paperback || Andrew Josey e.a. || Van Haren Publishing || met inkijkexemplaar
This title is a Study Guide for the IT4IT Foundation Certification examination. It gives an overview of every learning objective for the IT4IT Foundation certification syllabus and in-depth coverage on preparing and taking the IT4IT Part 1 Examination. It is specifically designed to help individuals to prepare for certification. This 2nd Edition of the document has been updated to align with the IT4IT Reference Architecture, Version 2.1.
This Study Guide is excellent material for:
* Individua...