This highly regarded textbook provides the definitive account of Customer Relationship Management (CRM) concepts, applications and technologies, focusing on how companies can create and maintain mutually beneficial relationships with customers.

First published in 1919, Introduction to Mathematical Philosophy shows Russell drawing on his formidable knowledge of philosophy and mathematics to write a brilliant introduction to the subject. This Routledge Classics edition includes a new Foreword by Michael Potter.

The Process of Highly Effective Coaching, 2nd ed, offers a unique blend of theory and practical methods for conducting effective coaching conversations.

Out of Hiding: Extremist White Supremacy and How It Can Be Stopped explains how white supremacist extremism endures, the varied forms it takes, its relationship to systemic racism, and what to do about it.

The Handbook of Complex Trauma and Dissociation in Children is a comprehensive and truly vital text for both experienced professionals and novice clinicians alike.

This Classic Edition of On the Theory and Therapy of Mental Disorders: An Introduction to Logotherapy and Existential Analysis sees Viktor E. Frankl, bestselling author and founder of logotherapy, introduce his key theories and apply them to work with patients exhibiting symptoms of neurosis.

Global Politics: A New Introduction engages directly with questions that those coming to the study of world politics bring with them. This exciting, up-to-date and ground-breaking textbook is essential reading for all those concerned about global politics.

A vital book in the development of critical theory and for understanding the great battle between liberal and reactionary thought, Reason and Revolution remains essential reading today. This Routledge Classics edition includes a new Foreword by Jay Bernstein.

Engaging and penetrating, the book represents a groundbreaking perspective that will surprise you at every turn and enhance your understanding of yourself and your place in the cosmic order. The book holds profound implications for neuroscience and artificial intelligence research.

Intended for art therapy students and practicing art therapists, this methodology will challenge readers to rethink the relationship between a client’s interaction with art materials and their mental health.