What if your customer experience could do more than delight — what if it could change behavior, fuel loyalty, and accelerate your sustainability goals? Consumers want to make better choices — but too often, businesses make it hard. That’s where customer experience comes in.

This book shows you how to design CX that makes sustainable behavior the easy, obvious and rewarding choice. Build on interviews with 12 leaders in the field, guided by Kyden’s practical method for Sustainable Expe...

Unlock the secrets to successful investor pitching. In the competitive world of startups and entrepreneurship, a powerful pitch can be the difference between securing the funding that propels your business and being overlooked. This book is your ultimate guide to mastering the art of the pitch, providing you with the tools and insights to turn ideas into investments and offer a glimpse into the methods used by investors.

Drawing from real-life case studies of entrepreneurs who have successfu...

The Consolidated B-32 Dominator was a powerful American bomber used by the U.S. Army Air Forces during World War II. Notably, it holds the distinction of being the last Allied aircraft to see combat in the war, and its final mission also marked the last American airman to be killed in combat during World War II.

Archaeological research on early villages has repeatedly shown that despite their small size these settlements were anything but simple. Excavations at the Late Neolithic and early Aeneolithic village of Monjukli Depe in the Kopet Dag foothills of Turkmenistan contribute to a picture of this complexity. General uniformities in house plans and material culture conceal underlying variability in material and social practices. Small-scale analyses of the preparation and use of space in buildings,...

This collection provides interdisciplinary discussions of the impact of the heritage of modernity in archaeology and related disciplines from a theoretical and philosophical point of view. The ways the philosophical and scientific heritage of modernity shapes current human scientific thought is a much-discussed topic in archaeology, anthropology, and beyond. From central themes of modernity, such as reductionism, materialism, and physicalism, there is a connection to central archaeological an...

Unique publication accompanying the astonishing exhibition on nature in the works of Arcimboldo, Bruegel, and BassanoHow did people in the Renaissance perceive nature and time? How were these relationships visualized in art? And what role did the fascinating cycles of seasons and months – expressed in ever-new and diverse forms – play in this context?These are some of the central questions explored in this volume. Masterpieces by Pieter Bruegel the Elder, Giuseppe Arcimboldo, Jacopo and L...

This book provides an overview of digital and media literacy research in Flanders, Belgium. It has a two-pronged approach. On the one hand, it looks back at how the political and technological context has changed over the last 10 to 15 years and how the use of digital technologies and media by children, young people and adults has evolved.

On the other hand, it provides insights into current debates in the field of digital and media literacy. What are the needs of different audiences such as...