- Provides a complete overview of the hospitality industry;

- includes an extensive chapter on intercultural hospitality experiences;

- offers interesting analysis as well as engaging real-world examples.

Hospitality Experience is an exciting introduction to hospitality management. Step-by-step it shows students how to create and manage unique hospitality experiences. The book provides clear answers to important questions regarding hospitality management, beginning with what it is and who the...

Dit product bestaat uit een boek inclusief website met hierop o.a. het online boek.

Doing Research is a clear introduction to the methods and techniques required for research. It answers questions like: what does ‘doing research’ actually mean, how do you design a research project, what steps do you have to take, how do you collect data and what are the pitfalls?

Doing Research sheds light on the complicated process of research. It teaches you research skills one step at a time. It discus...

The Power of Music Thinking allows users to construct a new model for innovative business by using a musical analogy. The book challenges you to embrace various perspectives simultaneously, boost collaboration, and guide readers towards refining their leadership skills. Instead of approaching business as various silos, Music Thinking treats organizations as an orchestra, with each part having its tune to add.

Split into four sections - Listen, Tune, Play, and Perform - this book breaks dow...

Design Journeys through Complex Systems combines systemic design, leading thinking practices, and years of the combined authors’ experiences into a practitioner’s handbook for design thinking. By drawing upon the authors’ Systemic Design Toolkit, this book provides detailed knowledge of systems science, expanding upon essential systemic design texts in order to demonstrate the power of visual sensemaking.

No matter if you’re a design professional or have never come across design syste...

Design, Play, Change is a game and a book providing 36 design methods that will help shift the creative process of the users and help them work collaboratively to overcome problems they face.

This book is designed for those looking to enter into the world of design thinking, the easy-to-follow game format making this an accessible, light-hearted, yet powerful place to begin. Balancing a detailed knowledge of the field with design methods that bring out creative ways of thinking, the book is a...

The Impact Plan is a detailed decision-making framework that guides industry professionals and academics to quickly assess the future impact of their creative projects.

While formulated with designers in mind, the method elaborated within this book will help industry and academia professionals cycle through potential contexts and project influences in order to determine the impact these may have on both the individual and humanity. Moving through the fundamentals of decision-making and impact...

Getting Acquainted (Kennismakingsspel Engels) Dit kaartspel is de Engelse versie van het Kennismakingsspel.

Met behulp van het Kennismakingsspel leer je elkaar op een verrassende manier (nog) beter kennen. Het spel bestaat uit 56 kaarten (10 x 12 cm) met daarop een kleurenfoto en een bijpassende vraag. De foto's zijn uitnodigend, humoristisch of prikkelend. Het toevoegen van een foto aan een vraag verhoogt de betrokkenheid van de deelnemers.

De vragen zijn verdeeld over zes groepen:

1. Jeugd &...

This is a life story of two spiritual mentors in the Eastern Christian Orthodox tradition, St. Leo of Optina (Nagolkin) and St. Theodore of Neamts (Polzikov). St Theodore was a disciple of St. Paisios (Velichkovsky). St Paisios re-established in several monasteries on Athos and in Romania, where he was father superior, the practice of incessant prayer to Jesus Christ. This practice is known as ‘Jesus prayer’ and he had discovered this practice in the writings of ancient Christian ascetics.

St. Leo and St. Theodore established the schools of inner prayer and revelation of thoughts amongst the monks in Optina and several other monasteries at the end of the 18th – beginning of the 19th century. Inner prayer, revelation of thoughts and admonishing through acting, amongst other methods of purifying and elevating the soul for the sake of receiving the Holy Spirit, were almost forgotten by that time. In the life of the clergy the stress was put on the obedience to the superiors in the hierarchy, strict complying to the church rules and following church services and the work of penance. The inner core of the monks remained often untouched by this, they couldn’t open it to the light of the Gospel...

In The Power of Choice, her most personal book to date, bestselling Dutch author, psychologist and former model Kelly Weekers invites readers into her private life and shares her thoughts on friendship, ambition, parenting, love, loss, self-esteem and more. The book feels like a nice chat with a good friend: without telling you what to do, Kelly helps you explore how to make your own right choices and take back control of different aspects in your life.