Being born in Bosnia,

leaving family, friends and everything behind

at a young age, to escape the war.

Growing up in the Netherlands,

dealing with his parents' divorce..

Facing puberty, meeting bad friends,

experimenting with drugs and alcohol..

Breaking the law, getting punished

Breaking the drugs addiction habit,

breaking the alcohol addiction habit,

leaving old friends behind.

Working hard as a dishwasher and cook,

getting mental issues...

Many years in poverty,

starting a business and fai...

Examines issues of women and leadership from an interdisciplinary perspective. Profiles and examples highlight a diverse array of female leaders.

Customer friendliness is the shortest route to better business results. That's the conclusion Jeannette Biesbroeck draws after forty years of working in the service industry. In this book she points the way to 'Customer friendliness as mastery', with which you can distinguish yourself from your competitors in your own way and within your possibilities.

The customer wants one thing above all: to be well served. In many cases: better. How do you do that? What works and what doesn't? How do you...

Are you in business for yourself ? Are you an entrepreneur ? Don't we read books written by other business people ? That talk from reality , from real life, from experience ? Don't we wanna get better at it ? Don't we want to learn from others who walk the almost same path ? Do we want to learn how to persist ? Do we still enjoy an exciting story....in these times ? This book has it all and will have you thinking... this is insane....but it all happened... For real...Plus you get book Victory...

As we face new technological developments and new ways of working, rapid economic growth, globalisation, climate change, growing inequality and Covid-19, no-one can deny that times are changing fast. Therefore, organisations’ human resource management also needs to adapt: this is where Sustainable HRM (or SHRM) comes into the picture.

But what is Sustainable Human Resource Management? How does it differ from HRM, and what makes it a truly new way of looking at the management of people and o...