A comprehensive introduction to designing services according to the needs of the customer or participants, this book addresses a new and emerging field of design and the disciplines that feed and result from it. Despite its intrinsic multidisciplinarity, service design is a new specialization of design in its own right. Responding to the challenges of and providing holisitic, creative and innovative solutions to increasingly complex contemporary societies, service design now represents an int...

PRODUCTS THAT FLOW is an unusual book about common things that surround us every day. Fast-moving consumer goods, such as food, packaging, disposables, fashion, cheap gifts and gadgets. How can we deal with this huge amount of products in a more sustainable way? Our main challenge is to slow down and make our products last longer. Then we have to organize the flow and design our products in such a way that they can be easily transported and recycled or to render it harmless.

This book offers ...

Uitzichten vol beton en overvolle steden die steeds verder uitdijen: nooit was er m

Why do we like a certain food? Will healthy food make us feel happier? And if so, how can we make healthy food taste better? If depression and anxiety can be a result of an unhealthy intestinal flora, how can we improve that? And why is chocolate so tasty and does it really make us happier? What does food do to our brain and can we anticipate the effects? Could we get happier and smarter by picking the right things to eat?

This book will give a peak into the research on how to cultivate emot...

This toolkit is an ongoing effort to develop a methodology, with tools and techniques, to design meaningful product-service systems. It mixes state-of-the-art insights of the domains of systems thinking, service design, human-centered design, interaction design, product design and design thinking.

Furthermore, the toolkit can also be used to solve complex societal challenges and Internet of Things connected issues. Its tools and techniques alternate between whole and particle thinking and hel...

For English see below

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In supermarkten vechten tienduizenden voedingsproducten dagelijks om onze aandacht. Het is een wonder dat we er schijnbaar moeiteloos in slagen om onze eigen keuzes te maken uit het overweldigende aanbod. Ontwerpers spelen hierbij een cruciale rol. Zij 'verpakken' voedingsmiddelen en veranderen deze in producten die ons aanspreken, informeren en verleiden. De ontwerper is de onmisbare bemiddelaar tussen de producent en ons, de consument. Als heelmeesters van de vervre...

Meer dan 190 pagina’s, inclusief werkbestanden en ondersteunende video’s met uitgebreide informatie, opdrachten, tutorials en uitleg over Illustrator, Photoshop, Indesign en interactieve media.

Het is samengesteld in samenwerking met docenten, opleidingsmanagers, directie en studenten en biedt jou de handvaten om alle basiskennis behorende bij mediavormgeving tot je te nemen. Zowel als lesboek als naslagwerk is dit lesmateriaal essentieel voor elke mediavormgever in wording.

Dit Handboek ...