One of the most important requirements of leadership is effective communication. The idea that some people are natural leaders and that others will never learn to show good leadership is now outdated. It has been replaced by the conviction that leadership and communication skills can be learnt.

This second edition of Communication in Organizations continues to give clear advice and guidance on communicating in a range of different contexts in the workplace. From handling complaints and breaki...

Now completely revised (over 90% new), this handbook established the concept of competence as an organizing framework for the field of achievement motivation. With an increased focus on connecting theory to application, the second edition incorporates diverse perspectives on why and how individuals are motivated to work toward competence in school, work, sports, and other settings.

Written for undergraduates, this book will become crucial to any student wanting a key to unlock the world of child development, by ensuring they understand the main concepts in the discipline.

This Fourth Edition provides the most comprehensive coverage of positive psychology's science and applications, presenting new frameworks for understanding positive emotions and human strengths, and exploring various positive conditions such as empathy, altruism, gratitude, attachment and love.

Child and Adolescent Psychology provides an accessible and thorough introduction to human development by integrating insights from typical and atypical development. This integration cements understanding since the same processes are involved. Knowledge about atypical development informs the understanding of typical development, and knowledge about typical development is a necessary basis for understanding atypical development and working with children with disorders.

Based on international re...

Words play such a big role in our lives. They influence what we think and feel in the moment; an unexpected compliment cheers us up, whilst angry words can spoil our day. Words can have long term consequences; what’s being said can lead us to file for divorce, push us to go to war, give us the courage to start a new education or choose a new career path. Unlike many other things in life that we have less control over, we can choose our own words. In doing so we shape our lives, as well as t...

For about a decade, academic psychology finds itself in a crisis. Replication of the vast majority of research findings fails, the field is plagued by a bewildering methodological sloppiness and several cases of outright fraud surfaced. This book argues that one of the major causes of the crisis in psychology often goes unnoticed and is situated at the level of measurement methods. While the method sections of myriads of research papers claim that the validity of the measurement instruments u...

This book brings the state of the science together for Distributed Cognition (DCOG) in complex socio-technical systems. It introduces the latest thinking on the Event Analysis of Systemic Teamwork (EAST) method with practical guidance and applications in domains as diverse as: aviation, rail transportation, road transportation, and sports science.