Dit boek is voor verkopers die diensten verkopen en daarnaast een belangrijke adviesrol hebben (consultative sellers).

Veel verkopers voelen zich ongemakkelijk bij verkopen. Nog steeds worden er ‘trucjes’ geleerd om de verkoopresultaten te manipuleren. Auteur Marie-José Giebels gelooft daar niet in. Ze gelooft in het verleggen van de focus van effectief naar affectief. Op het moment dat je echt wilt horen wat er speelt bij jouw klant, kun je niet alleen beter advies geven, maar voelt ee...

#1 NEW YORK TIMES BESTSELLER • Brené Brown has taught us what it means to dare greatly, rise strong, and brave the wilderness. Now, based on new research conducted with leaders, change makers, and culture shifters, she's showing us how to put those ideas into practice so we can step up and lead.

Don't miss the hourlong Netflix special Brené Brown: The Call to Courage!

NAMED ONE OF THE BEST BOOKS OF THE YEAR BY BLOOMBERG

Leadership is not about titles, status, ...

How organizations can use practices developed by expert designers to solve today's open, complex, dynamic, and networked problems. When organizations apply old methods of problem-solving to new kinds of problems, they may accomplish only temporary fixes or some ineffectual tinkering around the edges. Today's problems are a new breed-open, complex, dynamic, and networked-and require a radically different response. In this book, Kees Dorst describes a new, innovation-centered approach to proble...

Combining theory, empirical data, and policy this book provides a fresh analysis of sustainable finance. It explains the sustainability challenges for corporate investment and shows how finance can steer funding to certain companies and projects without sacrificing return, speeding up the transistion to a sustainable economy.

Establish a strong foundation in accounting fundamentals that will help you succeed in your career and business with Warren/Jones/Taylers FINANCIAL AND MANAGERIAL ACCOUNTING, 16E. The latest business illustrations and current examples provide a meaningful context that demonstrates how each chapters content fits into the "big picture." The authors clearly connect fundamental accounting concepts to real businesses today. Each chapter begins with a real company opener that is referenced througho...

THE ESSENTIAL HANDBOOK FOR EFFECTIVELY COMMUNICATING ENVIRONMENTAL, SAFETY, AND HEALTH RISKS, FULLY REVISED AND UPDATED

Now in its sixth edition, Risk Communication has proven to be a valuable resource for people who are tasked with the responsibility of understanding how to apply the most current approaches to care, consensus, and crisis communication. The sixth edition updates the text with fresh and illustrative examples, lessons learned, and recent research as well as provides advice and ...

Being a startup CEO is a job like no other: it's difficult, risky, stressful and, in venture capitalist and long-time Return Path Board Member Fred Wilson's view, "lonely, heavy duty, and a thankless task." As a startup CEO, seeing things for the first time, you're likely to make mistakes, to fail, to get things wrong, and to feel like you don't have any control over outcomes. Author Matt Blumberg has been there, and in Startup CEO: A Field Guide to Scaling Up Your Business, Second Edition he...

An expert and accessible exploration of the scale and impact of global tax avoidance.

Opgroeien in een ondernemersgezin heeft impact op wie je bent.

Je voelt het aan alles. Hoe je in het leven staat. Hoe je met veel energie en enthousiasme dingen aanpakt en kansen ziet. Hoe je doorgaat tot je erbij neervalt, hard bent voor jezelf en voor anderen, en je vreselijk opwindt over mensen die de kantjes er vanaf lopen.

Opgroeien in de zaak van je ouders – de winkel, de fabriek, de boerderij, het restaurant of de kwekerij. Het geeft je een brede set aan persoonskenmerken en kwalite...

In Hooked, Nir Eyal reveals how successful companies create products people can't put down - and how you can too 'A must-read for everyone who cares about driving customer engagement' Eric Ries, author of The Lean Startup 'The most high bandwidth, high octane, and valuable presentation I have ever seen on this subject' Rory Sutherland, vice chairman, Ogilvy & Mather Winner of best Marketing book in 800-CEO-READ Business Book Awards 2014 'The book everyone in Silicon Valley is talking about' B...