This book focuses on the patient experience as a leadership strategy. It explores the relationships between coordinated care, expert leadership, provider-patient communications, and the patient experience.

This pathbreaking book, written by leading thinker in gender and organisations, Elisabeth Kelan, raises awareness of certain forms of gender binarity and inequality that are reinforced through digitalisation, so that organisations can understand more deeply the key issues involved, and how to promote more gender equitable workplaces.

Taking a strategic imperative perspective, this book introduces business leaders to a key differentiator that contributes to competitive advantage and financial sustainability: cultural competence.

With a focus on storytelling, social media, and socially-conscious content, Public Relations Writing: Essential Skills for Effective Storytelling is a step-by-step "how-to" guide that helps students develop and hone the skills they need to become strong writers and versatile storytellers within the Public Relations field.

Develop an in-depth understanding of the shifting complexities of global business environment International Business, 9th Edition, by Collinson, Narula, Qamar and Rugman is the ideal text to help you understand the complexities of the rapidly changing world of international businesses through practical, theory and analytical frameworks.

We all wish we could sharpen key management skills-like writing more effective emails or proposals, focusing to-do lists on what really matters, giving more persuasive presentations, or dealing with a boss who makes you want to scream. But who has the time? The HBR Guides can help. In the HBR Guide to Getting the Right Work Done

When your job is demanding so much from you that it's starting to wear you down, here's how to stay productive, cope with the pressure, renew your energy, and perform at your best

An original, provocative and fascinating new theory by one of the world's leading neuroscientists about why the mind wanders - and when and why it's good for you' Daniel Gilbert

'A gentle and humane book that should be read by everyone interested in the human mind and the human brain' Andy Clark

Our brains are noisy. Certain regions are always grinding away at involuntary activities like daydreaming, worrying about the future and self-chatter, taking up to forty-seven percen...