Deals with leadership and career transitions. In this 10th anniversary edition, the author gives you the keys to successfully negotiating your next move - whether you're onboarding into a new company, being promoted internally, or embarking on an international assignment.

This book explores a broad range of perspectives on change management, encouraging critical reflection and making sense of a complex field of theories. The unique approach is based around three key perspectives of change: how, what and why.

The international bestselling author of The Art of Thinking Clearly returns to teach you the habits that the world's most successful people avoid - at all costs.

Smart strategic thinking for easy and quick solutions - the latest book from bestselling author Kevin Duncan.

What if your customer experience could do more than delight — what if it could change behavior, fuel loyalty, and accelerate your sustainability goals? Consumers want to make better choices — but too often, businesses make it hard. That’s where customer experience comes in.

This book shows you how to design CX that makes sustainable behavior the easy, obvious and rewarding choice. Build on interviews with 12 leaders in the field, guided by Kyden’s practical method for Sustainable Expe...

This is the breakthrough program for increasing quality, shortening Cycle Times, and creating shareholder value in every area of your organization. Time and quality are the two most important metrics in improving any company's production and profit performance. "Lean Six Sigma" explains how to impact your company's performance in each, by combining the strength of today's two most important initiatives Lean Production and Six Sigma into one integrated program.

The first book to provide a step...