From CEO and award-winning author Chris Hirst comes a foolproof guide to achieving success and reaching your maximum potential at work.

Part-biography, part-political thriller, The Unaccountability Machine is a rousing expos of how management failures lead organisations to make catastrophic errors

From the author of the global bestseller, The Power of Habit

'This is not just a riveting read about how to understand others better. It’s also a revealing look at how to be understood.' - ADAM GRANT

If you want to improve your communication skills at work and in life, this book is the place the start.' - ARTHUR C. BROOKS Professor, Harvard Business School, and #1 New York Times bestselling author

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Who and what are supercommunicator...

The international bestselling author of The Art of Thinking Clearly returns to teach you the habits that the world's most successful people avoid - at all costs.

THE LEADERSHIP GAME

The purpose of this game is reflecting on how you function in your role as a leader. This involves some important questions such as:

* What is your vision on leadership and how do you put it into practice?

* Does your management style best suit the current situation?

* What is your organization’s vision on leadership?

* What do your employees expect from you as a manager?

The Leadership Game covers all the main aspects of leadership. Therefore, the game is suited for all kind...

What if your customer experience could do more than delight — what if it could change behavior, fuel loyalty, and accelerate your sustainability goals? Consumers want to make better choices — but too often, businesses make it hard. That’s where customer experience comes in.

This book shows you how to design CX that makes sustainable behavior the easy, obvious and rewarding choice. Build on interviews with 12 leaders in the field, guided by Kyden’s practical method for Sustainable Expe...

If you read nothing else on leading winning teams, read this book. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you communicate effectively, build trust, and cultivate a learning culture.

'Stand by for fireworks as it hits the shelves' SUNDAY TIMES 'If Orwell were with us today, he'd be writing books like this' PATRICK RADDEN KEEFE

From the Sunday Times No. 1 Bestselling Author