A revised and updated edition of 'How to Master the Art of Selling', which educates on how to succeed in sales, including new information on using the latest research techniques and using e-mail and online resources to generate deals more quickly and efficiently.

The subject of "design thinking" is the rage at business schools, throughout corporations, and increasingly in the popular press--due in large part to work of IDEO, a leading design firm, and its celebrated CEO, Tim Brown, who uses this book to show how the techniques and strategies of design belong at every level of business.

This book, originally published in Dutch, provides a uniquely practical approach to strategic marketing planning. Combining a comprehensive overview of theory with practice, each chapter takes the reader step by step through the strategic marketing process. Beginning with identifying the value proposition, it moves on to the situational analysis that underpins the corporate strategy, and finally details the overall implementation and creation of a customer and brand values. Applied Strategic ...

A completely revised and updated edition of the bestselling productivity guide

Organizational Behaviour by Buchanan and Huczynski is one of the best established books in this field. The authors’ popular blend of social science underpinning, challenging assumptions, applying theory to practice, and using movies to explore topical issues, makes this an ideal introduction to the subject. This text can be used by undergraduate, postgraduate, and professional students as it assumes no prior knowledge of the social sciences in general, or of organizational behaviour.

Now al...

For MBA, engineering master, or senior-level undergraduate courses in supply chain management. A strategic framework for understanding supply chain managementSupply Chain Management introduces high-level strategy and concepts while giving students the practical tools necessary to solve supply chain problems. Using a strategic framework, students are guided through all of the key drivers of supply chain performance, including facilities, inventory, transportation, information, sourcing, and pr...

A much loved, highly regarded Leadership text which provides a refreshing counterpoint to traditional textbooks. It is not a typical textbook but rather presents a new framework for understanding leadership.

- Integrale benadering van het thema informatie en control;

- brengt samenhang aan tussen de verschillende vakgebieden;

- stevig basisboek met mogelijkheid tot verdieping in de vervolgdelen.

In Basisboek Informatie & Control ligt het accent op de problemen waar organisaties tegenaan lopen op het gebied van informatie en control. Daarbij wordt uitgebreid gekeken naar mogelijke oplossingen voor deze problemen. Aan bod komen o.a. de grondslagen van interne beheersing en administratieve organisat...

Wouter gaat in dit boek op zoek naar een antwoord op de vraag: ‘Hoe kunnen we als ondernemers bijdragen aan het welzijn van alle betrokkenen bij ons bedrijf en ons ‘gezonde’ eigenbelang?’

Het antwoord heeft hij gevonden door twee symbolische steden in de Bijbel met elkaar te vergelijken. De stad Babylon, als de stad van de mensen en de stad Jeruzalem, als de stad van God. Het boek trekt lessen uit het handelen, de geschiedenis en de toekomst van deze twee steden en past die lessen toe...

Exploring Internal Communication has long been the go-to publication for internal communication, public relations and human resources practitioners who want their practice to be grounded in research and guided by evidence-based advice. The new fourth edition has been comprehensively updated throughout to reflect the latest thinking in internal communication. Notably, the use of social media within organisations is explored in depth in recognition of the increasing integration of digital platf...