Waarom slagen niet alle organisaties erin zich van hun beste kant te laten zien ?

Waarom komen we als klanten zo weinig echt gastheerschap tegen ?

Waarom werken sommige organisaties op halve kracht en floreren andere ?

Wat zijn de voorwaarden voor dienstbaarheid ?

Hostmanship beschrijft en inspireert hoe we als organisaties en personen succcesvol en trots kunnen zijn.

The book describes what it means to say the world is complex and explores what that means for managers, policy makers and individuals. The first part of the book is about the theory and ideas of complexity. This is explained in a way that is thorough but not mathematical.

It compares differing approaches, and also provides a historical perspective, showing how such thinking has been around since the beginning of civilisation. It emphasises the difference between a complexity worldview and the...

• A New Republic Best Book of the Year • The Globalist Top Books of the Year • Winner of the Maine Literary Award for Non-fiction •

Particularly relevant in understanding who voted for who in this presidential election year, this is an endlessly fascinating look at American regionalism and the eleven "nations" that continue to shape North America

According to award-winning journalist and historian Colin Woodard, North America is made up of eleven distinct nations, ea...

Para jóvenes y adultos que quieran conocer la cultura española a través de su historia, política, economía, manifestaciones artísticas y costumbres. Nivel B1 - B2 del MCER. La nueva edición incluye las soluciones a las actividades con explicaciones para poder ampliar algunos temas y abordar diferentes puntos de vista. Ideal para cursos de lengua y civilización y clases de cultura y conversación. Incluye también doce audiciones descargables que ayudan a explotar las actividades del l...

Discover Toni Morrison's most iconic work in this Pulitzer-prize winning novel that exemplifies her powerful and important place in contemporary American literature. 'An American masterpiece' AS ByattIt is the mid-1800s and as slavery looks to be coming to an end, Sethe is haunted by the violent trauma it wrought on her former enslaved life at Sweet Home, Kentucky. Her dead baby daughter, whose tombstone bears the single word, Beloved, returns as a spectre to punish her mother, but also to el...

'One of the best books yet written on data and algorithms. . .deserves a place on the bestseller charts.' (The Times) You are accused of a crime.

Who would you rather determined your fate - a human or an algorithm?An algorithm is more consistent and less prone to error of judgement. Yet a human can look you in the eye before passing sentence. Welcome to the age of the algorithm, the story of a not-too-distant future where machines rule supreme, making important decisions - in healthcare, tran...

Tientallen eeuwen leven en werken mensen in het Nederlandse landschap. In de loop van de tijd is het natuurlandschap omgevormd tot een cultuurlandschap. Dit gebeurde aanvankelijk stapsgewijs, door kleine veranderingen die nu vaak als cultuur-historisch waardevolle elementen worden gezien. In de laatste decennia verandert het landschap zeer snel. Het ontstaan en de groei van de steden nemen daarbij een eigen plaats in. Nederland wordt dan ook wel eens een landschap vol steden genoemd.

In Het N...

Managers, sales professionals and marketers need to adjust asap to the customer revolution that is taking place - as we speak- in the online B2B marketing arena. Never before have customers had such an information advantage. The power has shifted from seller to buyer.Klaas Fleischmann shows us convincingly that traditional marketing strategies such as pipeline management and the good old sales funnel approach no longer work. Customer journeys have become too complex to control. Marketers must...