Het procescanvas is een krachtig instrument voor het werken aan een betere organisatie. Het helpt je processen sneller, beter, goedkoper en verantwoorder te maken en te houden.

Steeds meer organisaties beseffen dat ze op een heel andere, veel horizontalere manier moeten gaan organiseren. Ze zien in dat het proces van waardecreatie de motor van hun bedrijf is, en dat daarbij zelfsturing te verkiezen is boven hiërarchie en controle.

Processen vormen het hart van de organisatie, ze leveren imm...

Stresses the importance of argumentation in everyday life Critical Thinking and Communication, 7/e, encourages students to develop skills in constructing and refuting arguments in contexts ranging from informal conversations to structured debates. The authors stress the importance of argumentation in everyday life while building student competence and critical awareness. Through exercises and examples, students learn to create arguments and develop, understand, and interpret extended cases.

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Romeo and Juliet is the world's most famous drama of tragic young love. Defying the feud which divides their families, Romeo and Juliet enjoy the fleeting rapture of courtship, marriage and sexual fulfilment; but a combination of old animosities and new coincidences brings them to suicidal deaths.

96 Pages A4 format. Black and white. 158 exercises linked to the Ruslan 2 Russian course. The exercises include listening exercises with recordings at www.ruslan.co.uk/audio .

An audio CD is available for those who need one.

Beroepskrachten in de Jeugdwet, de WMO, de Participatiewet en in de zorg nemen voortdurend beslissingen die gevolgen hebben voor de inwoner. Hoe vormen deze beroepskrachten een oordeel? Er zijn stapels wetten, regels, richtlijnen en protocollen en tientallen methoden. Maar er is ook nog de menselijke factor. De ene beroepskracht werkt voornamelijk op basis van de regels, de andere vaart meer op intuïtie. Iedereen werkt met routines en vuistregels en die hebben invloed op de oordeelsvorming. ...

"One of the most significant books in my life." -Obie Fernandez, Author, The Rails Way "Twenty years ago, the first edition of The Pragmatic Programmer completely changed the trajectory of my career. This new edition could do the same for yours." -Mike Cohn, Author of Succeeding with Agile , Agile Estimating and Planning , and User Stories Applied ". .

. filled with practical advice, both technical and professional, that will serve you and your projects well for years to come." -Andrea Goulet...

For courses in English Composition. The gold standard of handbooks - unmatched in accuracy, currency, and reliability The Little, Brown Handbook is an essential reference tool and classroom resource designed to help students find the answers they need quickly and easily. While keeping pace with rapid changes in writing and its teaching, it offers the most comprehensive research and documentation available-with grammar coverage that is second to none. With detailed discussions of critical read...

Movie tie-in edition of the No. 1 New York Times bestseller.

Now a major motion picture from Twentieth Century Fox, starring Amandla Stenberg

No. 1 New York Times bestseller

"A classic in the making." The Times

"Places a spotlight on Black Lives Matter." Stylist

"Passionate and uncompromising." The Observer

"A must-read." The Pool

"Outstanding." The Guardian

"Powerful." Metro

Read the book that inspired the movie! Sixteen-year-old Starr lives in two worlds: the poor neighbourhood where she wa...

Combining theory, empirical data, and policy this book provides a fresh analysis of sustainable finance. It explains the sustainability challenges for corporate investment and shows how finance can steer funding to certain companies and projects without sacrificing return, speeding up the transistion to a sustainable economy.