Learn and develop skills involving strategic global marketing decision-making Global Marketing, 8th Edition, by Hollensen continues to be the most up-to-date and comprehensive text of its kind, with cutting-edge case studies and a focus on the impact of new technologies and perspectives on international marketing. For nearly twenty years this title has been the definitive, truly international guide to marketing. During that time, borders have become ever more transient and this book more cent...

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Designed to cover the first term in a 3-year course, the New Practical Chinese Reader (NPCR), Volume 1 Textbook aims to develop the student’s ability to communicate using Chinese through the study of language structure and function, related cultural knowledge, and training in listening, speaking, reading and writing skills. Each lesson contains Text, New Words, Notes, Conversation Practice, Reading Comprehension, Phonetics, Grammar, Characters and Cultural Notes. The NPCR series uses severa...

For one- or two-semester undergraduate courses in operating systems for computer science, computer engineering, and electrical engineering majors An introduction to operating systems with up-to-date and comprehensive coverageNow in its 9th Edition, Operating Systems: Internals and Design Principles provides a comprehensive, unified introduction to operating systems topics aimed at computer science, computer engineering, and electrical engineering majors. Author William Stallings emphasizes bo...

This second edition of Clarke's Analytical Forensic Toxicology offers a fresh perspective on the drugs and poisons that you are most likely to encounter in forensic toxicology, with a focus on collection, extraction and analysis. With additional features incorporated from the fourth edition of Clarke's Analysis of Drugs and Poisons this text is fully updated to reflect the advances in analytical and forensic toxicology. New and extended chapters include: sampling, storage and stability; in-ut...

Gain a deeper understanding of the latest contemporary approaches in linear algebra.

Linear Algebra and Its Applications 6th edition provides a strong introduction to the principles and foundations needed to understand practical linear algebra.

The textbook's easy-to-follow layout covers the core concepts of linear algebra, gradually introducing more complex topics in order to build your confidence as you learn. The text solidifies your knowledge by returning to challenging concepts throughou...

The answer is root cause analysis, a process that allows you to find the cause of single events/problems in the workplace. The Root Cause Analysis Handbook presents a walkthrough example that illustrates the method and shows how to implement it.

Because poor initial problem definition can (and often does) undermine the problem-solving process, Ammerman places special emphasis on this area to build a solid foundation for effective analysis. He also provides guidance on preparing the final report.

The need for clear documentation on dealing with problems makes this book especially valuable for quality managers, engineers, safety managers, and teams implementing the ISO or QS standards. Written in a simple, user-friendly style, you will grasp the core concepts quickly and begin applying them to your wo...

De Goudmijn is een helder geschreven en toegankelijk boek over een Lean implementatie, waarin zowel alle Lean-concepten en –technieken duidelijk aan de orde komen, als ook de menselijke kant van de invoering van Lean wordt behandeld. Freddy en Michael (vader en zoon) zijn er in geslaagd hun ruime ervaring in een prachtig verhaal te gieten.

De Goudmijn is een "managementroman", geschreven in de vorm van een verhaal in plaats van conceptueel en theoretisch. De schrijvers Freddy en Michael Bal...

Toegepaste wiskunde voor het hoger onderwijs deel 2 is een onmisbaar hulpmiddel voor iedere student in de sector Techniek, die de technische wiskunde wil leren begrijpen en toepassen. Ook dit deel bevat veel voorbeelden, waarmee de student de theorie leert toe te passen vanuit beschreven contexten (meestal afkomstig uit de techniek), met veel opgaven en leeropdrachten. Elk hoofdstuk bevat een aantal Maple-voorbeelden en vraagstukken, die overigens ook met een ander computeralgebrasysteem te m...

Logistics: Principles and Practice is a general introduction to logistics. The specialized field of logistics is growing fast. Fulfilling orders on time is of crucial importance in the modern age of internet economy and just-in-time production.