Master the key marketing challenges and see how you can develop meaningful connections with your customers. Principles of Marketing, global edition, 19th edition by Kotler and Armstrong shows you how to create vibrant, interactive communities of consumers in today's fast-changing, increasingly digital and social marketplace. Ideal for students who study marketing courses, this textbook offers a comprehensive overview of the fundamental principles of marketing within an innovative customer-val...

A Practical Guide to Designing for the Web aims to teach you techniques for designing your website using the principles of graphic design. Featuring five sections, each covering a core aspect of graphic design: Getting Started, Research, Typography, Colour, and Layout. Learn solid graphic design theory that you can simply apply to your designs, making the difference from a good design to a great one.

Students are often overwhelmed by the amount of information presented in the introductory financial accounting course, while instructors often want their students to better grasp "the big picture." Fundamentals of Financial Accounting Concepts delivers a unique approach to building accounting skills while maintaining a more traditional use of debits and credits. Through this method, the authors drive students' curiosity and inspire them to ask the "why" questions that get at the heart of how ...

The gold standard in analytical chemistry, Dan Harris' Quantitative Chemical Analysis provides a sound physical understanding of the principles of analytical chemistry and their applications in the disciplines. Dan Harris presents the subject in a rigorous, readable and interesting manner, lucid enough for non-chemistry majors but containing the depth required by advanced undergraduates. For the first time since the book was published in 1978, Harris has worked with a new contributing author,...

This one-volume summary of American history cites all important names and dates. It covers European colonization, the American Revolution, establishment of the Constitution, social and economic expansion in the nineteenth century, slavery and the Civil War, foreign policy between 1877 and 1914, World War I, the Depression era, World War II, the Cold War, the civil rights movement, Vietnam and social protest, social changes in the late twentieth century, the 9/11 crisis, wars in Afghanistan an...

Sound Foundations is an ideal introduction to the English phonological system and an invaluable resource both for teachers of full pronunciation courses and for those who sould ismply like to improve the quality of their work on pronunciation. It offers information on pronunciation systems as well as practical activities which can be used in pronunciation classes and in regular language lessons. The discovery approach means both you and your students learn through physically experiencing how ...

Third edition of the most highly regarded teaching text book on the Japanese language. This is the companion workbook to the text.

Basisvaardigheden Spelling en Interpunctie vormt samen met Basisvaardigheden Formuleren en Basisvaardigheden Grammatica de ideale voorbereiding op de officiële Cito entreetoets taal. Samen met de bijbehorende website maakt de pabo-student zich de basisvaardigheden stap voor stap eigen.

• Gericht op zowel strategische als operationele marketingplannen;

• geeft studenten een goed inzicht in commerciële berekeningen aan de hand van praktische voorbeelden;

• optimale voorbereiding op het calculatiedeel van het NIMA A-examen.

Commerciële calculaties 1 sluit nauw aan bij de wens van veel hbo-docenten marketing om hun studenten in staat te stellen commerciële berekeningen te maken voor strategische en operationele plannen in het werkveld.

Dit boek biedt een systematisch ...

oachende gespreksvoering bouwt voort op Praktische gespreksvoering waarin Wim Donders de basisvaardigheden voor gespreksvoering beschrijft. Pas als je de kunst van het luisteren in de vingers hebt en daarbij de techniek beheerst van samenvatten en doorvragen, kun je kiezen voor een methode.

In dit boek wordt een aantal veelgebruikte coachingsmethodes theoretisch en praktisch uiteengezet. Wim Donders is er als redacteur in geslaagd om een aantal ervaren coaches bij elkaar te brengen, die ieder...