The ITIL pocket guides of Van Haren Publishing are since long

recognized as the industry classic guide on the topic of ITIL, in many

languages. Over the years this authoritative guide has earned its place

on the bookshelves and in the briefcases of industry experts as they

implement best practices within their organizations.

This pocket guide will provide readers with an understanding of the

ITIL 4 service management framework, by:

• understanding the key concepts of service management

• ...

This courseware is intended for a course based on the TOGAF® EA - Practitioner

The Enterprise Architecture Practitioner certification provides validation that an individual has the knowledge, comprehension, and ability to analyze and apply the TOGAF® Standard to developing, sustaining, and using an Enterprise Architecture.

The learning objectives at this level focus on application and analysis in addition to knowledge and comprehension

The TOGAF® Standard has been developed through the ...

"Besides the Lean Six Sigma Yellow Belt Mindset, Skill Set and Tool set (Reference book) (ISBN: 9789401809610) and the Lean Six Sigma Yellow Belt Mindset, Skill Set and Tool set (exercise book) (ISBN: 9789492240361), you are advised to obtain the corresponding publication Lean Six Sigma Yellow Belt courseware

The LSSA Lean (Six Sigma) Yellow Belt Certifications is suitable for individuals who want to get started with carrying out improvement projects on the shop floor or in their own work ...

This book describes a process framework for business information management, encompassing the best way to manage and execute business information management in day-to-day practice, and explaining how BiSL® can help.

Effective management of business information is critically important for modern organizations. The Business Information Systems Library (BiSL) is a generic framework and a domain standard which is consistent with ITIL and ASL. As outsourcing of ICT activities increases, it is ess...

You can find many different books on Lean Manufacturing or Six Sigma. This book is different because it addresses the relation between Lean and other improvement methods that have been proven to be successful over the past decades, such as TQM, Kaizen, TPM and Six Sigma. These methods, tools and techniques have been united in the ‘Continuous Improvement Maturity Model’ (CIMMTM).

CIMM is an open standard and is maintained by the ‘Lean Six Sigma Academy’ (LSSA).

The framework describe...

Van Haren Publishing is the world’s leading publisher in best practice, methods and standards within IT Management, Project Management, Enterprise Architecture and Business Management. We are the official publisher for some of the world’s leading organizations and their frameworks including: BIAN, CATS, DID Foundation, Half Double Institute, Agile Consortium, IACCM, IAOP, IPMA, ISM, LSSA, Nederlandse AI Coalitie, PMI, The Open Group. This catalog will provide you with an overview of our l...