Introduction to Facility Management is a comprehensive introduction to the dynamic and divers field of facility management. It answers questions such as: What is facility management? What does a facility management professional do? How can we classify FM-products and services? How do you set up a facility management organisation? How do you manage service processes using a master dashboard? Reflecting on current events, the book defines new and exciting roles for facility management profes...

Management models: many students will come across them in their studies, yet it is only when actually working with them that the function and benefit of management models are revealed. Students often find it hard to select and apply management models. This textbook will assist them to do so. 101 Management Models is aimed particularly at students of economic and technical studies and social sciences in higher education.

- Is an accessible guide to HRM in an international context;

- gives a complete overview of the field;

- offers immediate application of knowledge through engaging case studies.

An increasing number of organizations operate within an international context. An organization can send employees abroad, hire employees from abroad or outsource tasks to foreign companies. These international activities bring new challenges, especially when it comes to human resource management.

With International HR...

Managing your competencies has been revised on the basis of the authors' experiences and reactions of users of earlier editions.

What is a competency? A competency is a combination of knowledge, skills and attitude that you need to function well in specific professional situations. For example, a nurse must be able to inoculate a crying child. A nurse who cannot perform this task is regarded as incompetent - unfit to be a nurse. Likewise, a police officer must be able to pacify drunken pub vi...

- Workbook accompanying the textbook The Basics of Financial Management;

- well suited for self-study due to the structural framework of the book and the additional online study materials;

- written from an international perspective.

For over 25 years now, The Basics of Financial Management has been an authoritative book on the fundamentals of financial management. With the first few chapters form an introduction to the key economic concepts. The remaining chapters delve deeper into the field...

• Maakt de toekomstige fiscalist wegwijs in de belangrijkste belastingmiddelen;

• actueel en praktijkgericht;

• afwisselende opdrachten en casussen helpen om de theorie snel te doorgronden.

Belastingrecht HBO (editie 2023-2024) maakt eerstejaars hbo-studenten wegwijs in de fiscale wereld, aan de hand van aansprekende praktijksituaties. Zo gaat het op een toegankelijke wijze in op de aanslagbelastingen (de inkomstenbelasting en de vennootschapsbelasting) en de aangiftebelastingen (de loo...

Today's educational regime requires that a student develops entrepreneurial qualities during her studies. Making a Business Plan offers a solid and coherent step-by-step approach to writing a business plan. This book contains two kinds of assignments: activities and extra assignments. The reader is encouraged to carry out the activities in order to complete a business plan for a new company. The extra assignments help to provide a better understanding of the reality of starting a new business...

The first edition of Modern Hotel Operations Management is a comprehensive and wide-ranging introduction in operational hotel management. The book merges notions from business administration, management and socially responsible entrepreneurship into a complete overview of this discipline.

Why Modern Hotel Operations Management?

* Complete and accessible standard reference work;

* connects different disciplines;

* comes with valuable online extra's.

Modern Hotel Oper...

Solving Managerial Problems Systematically teaches the seven steps of General Business Problem Solving. With this system it will become clear what is the main problem and how it can be researched properly and subsequently solved. This studybook describes a problem as a analytical concept that can occur in all organizations and in any department. This methodology is therefor applicable in almost any situation. Solving Managerial Problems Systematically is intended for all hbo-courses where stu...

Corporate Communication Worldwide covers a wide range of corporate communication aspects and prepares those who aim to be active in the communication field in an international context. In today’s world, the meaning of worldwide is truly dynamic and this book reflects such new reality.