Fundamentals of Database Systems
Paperback || Elmasri e.a. || Pearson
For database systems courses in Computer Science This book introduces the fundamental concepts necessary for designing, using, and implementing database systems and database applications. Our presentation stresses the fundamentals of database modeling and design, the languages and models provided by the database management systems, and database system implementation techniques. The book is meant to be used as a textbook for a one- or two-semester course in database systems at the junior, seni...
This is Service Design Doing
Paperback || Marc Stinkdorn e.a. || O'Reilly
How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization. Great customer experience needs a common language across disci...
Hardcover || Jeremy Dick e.a. || Springer
Written for those who want to develop their knowledge of requirements engineering process, whether practitioners or students.Using the latest research and driven by practical experience from industry, Requirements Engineering gives useful hints to practitioners on how to write and structure requirements. It explains the importance of Systems Engineering and the creation of effective solutions to problems. It describes the underlying representations used in system modeling and introduces the U...
Warmteleer voor technici / Druk 11
Paperback || A.J.M. van Kimmenaede || Noordhoff
Warmteleer voor technici van Van Kimmenaede is in de loop der jaren hét standaardwerk voor het hbo geworden. Het behandelt een aantal fundamentele onderwerpen uit de klassieke thermodynamica. In samenwerking met diverse hbo-docenten is het boek uitgebreid met extra ondersteunend materiaal w.o. toetsvragen.