This custom product has been designed to help you succeed. It includes top-notch Pearson content written by renowned authors, plus amazing case studies and articles. Our team works hard with your school and professors to aid your studies. Get ahead now and give your education a boost!

When you want to change the world, how do you bring the world on board? Influence will improve the communications skills of changemakers, disruptors and entrepreneurs to increase their effectiveness and impact. It breaks down the essential skills needed and provides guidance and tools to learn, practice and excel. It’s your go-to communications coach.

Influence brings together what you need to know to get your message out there, making key insights accessible and immediately applicable. Pra...

Innovation Accounting is a practical guide for companies to help them measure and track innovation. Financial accounting in particular is difficult to use in the context of (digital) innovation.

This book was a gold award-winning title at the Axiom Business Book Awards 2022, in the category Business intelligence/ innovation.

Ships’ Electrical Systems deals with all types of electrical installations on ships, from the basic design of the system to power generation, distribution to consumers, automation, remote control, nautical equipment and communication systems. Relevant work in the engine room and the bridge and the influence of the system are discussed.

The book is intended for use by those with a good knowledge of electrical systems on land or with a limited knowledge of electrical systems on ships. Onshore...

How were the Ni‘matullāhī masters successful in reviving Ni‘matullāhī Sufism in Shi‘ite Persia? This book investigates the revival of Ni‘matullāhī Sufi order after the death of the last Indian Ni‘matullāhī master, Riḍā ‘Alī Shāh (d. 1214/1799) in the Deccan.

After the fall of Safavids, the revival movement of the Ni‘matullāhī order began with the arrival in Persia of the enthusiastic Indian Sufi master, Ma‘ṣūm ‘Alī Shāh, during the last quarter of the eigh...

What does it take to become a digitally agile scholar? This manual explains how academics can comfortably navigate the digital world of today and tomorrow. It foregrounds three key domains of digital agility: getting involved in research, education and (community) service, mobilising (digital) skills on various levels, and acting in multiple roles, both individually and interlinked with others.

After an introduction that outlines the foundations of the three-dimensional framework, the chapter...

The Jewish Orphanage in Leiden was the last one of eight such care homes to open its doors in the Netherlands before the Second World War. After spending almost 39 years in an old and utterly inadequate building in Leiden's city centre, the inauguration in 1929 of a brand-new building, shown on the front cover, was the start of a remarkably productive and prosperous period.

The building still stands there, proudly but sadly, to this day: the relatively happy period lasted less than fourteen y...

HOW TO USE THIS BOOK

1 WORLD CLASS

1.1 CONTINUOUS IMPROVEMENT

1.1.1 History of Lean and Six Sigma

1.1.2 Lean principles

1.1.3 House of Quality

1.1.4 Eight types of Waste

1.1.5 CIMM–framework

1.2 CUSTOMER VALUE (VOC & CTQ)

1.2.1 CTQ – Nursing home

1.2.2 CTQ – Implementation organization

1.2.3 CTQ – Ball bearing on shaft

1.2.4 CTQ–Flowdown – Baking pancakes

1.2.5 CTQ–Flowdown – Hotel room

2 POLICY DEVELOPMENT AND DEPLOYMENT

2.1 POLICY DEVELOPMENT

2.1.1 Mission, v...

Design thinking is on the rise among managers. And for good reason: design-driven organisations have higher revenue growth, more loyal customers and a higher competitive advantage than organisations that mainly focus on control. They are promising organisations that are focused on opportunities rather than bottlenecks. But, within organisations, design thinking does not happen all by itself. After all, organisations are like living tissue, they are only partly makeable, and usually have a str...