De verkoper staat allang niet meer alleen in de organisatie. Verkoop is meestal een goed geïntegreerd onderdeel van het marketingbeleid. Maar in het verkoopgesprek zelf staat de verkoper wél alleen, oog in oog met de klant. Alles hangt op dat moment van hem af. En dan blijkt: met flair of uitstraling alleen kom je er niet. Maar hoe dan wel?

In Goed verkopen, winst voor twee laat Kenneth Smit zien dat verkopen een vak is dat je kunt leren en hij helpt je daarbij op weg. Je leert dat verkopen ...

This unique textbook provides an introductory, yet comprehensive overview of the pharmaceutical sciences. It is the first text of its kind to pursue an interdisciplinary approach. Readers are introduced to basic concepts related to the specific disciplines in the pharmaceutical sciences, including pharmacology, pharmaceutics, pharmacokinetics, and medicinal chemistry.

In an easy-to-read writing style, the book provides readers with up-to-date information on pharmacogenomics and includes compr...

Waaraan was de overtuigingskracht van Cicero te danken? En hoe probeert

Balkenende te overtuigen? Daarover, maar ook over andere moderne overtuigende

teksten gaat Retorische kritiek. Dit boek biedt een overzicht van alle klassieke

overtuigingsmiddelen. Daarbij wordt teruggegrepen op de klassieke

retorica, maar bij de behandeling wordt zo weinig mogelijk gebruikgemaakt

van Grieks en Latijn en de gebruikte voorbeelden zijn overwegend hedendaags.

Het overzicht legt een basis voor een analyse van...

This popular, world-wide selling textbook teaches engineering mathematics in a step-by-step fashion and uniquely through engineering examples and exercises which apply the techniques right from their introduction. This contextual use of mathematics is highly motivating, as with every topic and each new page students see the importance and relevance of mathematics in engineering. The examples are taken from mechanics, aerodynamics, electronics, engineering, fluid dynamics and other areas.

Whil...

This book is about finance and accounting, subjects widely discussed in many other books. What sets this book apart from most others is that it discusses all the basic aspects of finance and accounting in one single textbook. Three areas of interest are discussed:

• Financial Management;

• Management Accounting;

• Financial Accounting.

Typically, these three subjects are treated separately as individual topics. They are closely related, however, since they all deal with the many financial issu...

Graphic tools and visual solutions for team building and development Visual Teams uses visual tools and methods to help teams both face-to-face and virtual reach high performance in today's work environment. As teams become more and more global and distributed, visualization provides an important channel of communication one that opens up the group's mind to improving work systems and processes by understanding relationships, interconnections, and big picture contexts. Visual Teams shares bes...

Now in its fourth edition 'Tyldesley and Grieve's Muscles, Nerves and Movement' has established itself as the leading textbook for the study of movement by occupational therapists. The book provides students with a sound understanding of the way in which bones, joints, muscles and nerves allow the body to perform movement during daily activities. Early chapters provide a foundation for the study of movement, with the complexity of detail increasing as the book progresses.

Functional anatomy i...

Für die praktische Unterrichtsarbeit mit Film im Allgemeinen und Literaturverfilmungen im Besonderen haben sich die theoretischen Grundlagen des Bandes Filmanalyse im Unterricht - Zur Theorie und Praxis von Literaturverfilmungen, Best.-Nr. 022264 in den letzten Jahren als äußerst nützlich erwiesen.

Die Filmanalyse im Unterricht II knüpft daran an, kann jedoch auch ohne vorherige Lektüre des Grundlagenbandes verwendet werden. Hilfreich ist hierfür das aus dem ersten Band übernommene Gl...

Epocheneinführungen, Texte, Arbeitsanregungen, bibliographische Hinweise

Die Geschichte der deutschen Literatur in Beispielen ist eine nach Epochen gegliederte didaktisierte Materialsammlung exemplarischer literarischer Texte mit einer grundlegenden Epocheneinführung zu Beginn eines jeden Kapitels.

Alle drei Grundformen der Dichtung werden gleichermaßen berücksichtigt und solche literarischen Texte in den Mittelpunkt der Betrachtung gerückt, die nicht nur für die Epoche, sondern auch fÃ...

This major new textbook on business history brings together the expertise of two internationally renowned authors to provide a thorough overview of the developments in business – from just before the industrial revolution right up to the present day. Business History is global in scope and looks at the major players – Europe, the US and Japan – as well as emerging economies, such as China and India. Focusing mainly on ‘big business‘, Amatori and Colli critically analyze ‘the firmâ...