Introduction to Hospitality Management: Creating Excellent Guest Experiences, Third Edition takes students on a journey through the evolving service industry. Each chapter focuses on a core principle of hospitality management and is packed with practical advice, examples, and cases from some of the best companies in the service sector.

It’s time for a new approach to help students engage more fully with comparative politics. By elevating all of the components of identity as core elements of any political system, Lisa Baglione's Understanding Comparative Politics helps students better appreciate the lived realities of people around the world. The book puts issues of race, gender, ethnicity, and religion in context, encouraging students to think critically about world regions and individual countries through the lens of cur...

"Roberts addresses the subjects that are troubling professionals across the globe, providing a sound theoretical base on which a professional viewpoint can be formed. Complex concepts are presented in a simple way, enabling readers at all stages to grasp difficult and often radical ideas quickly and easily." - Tony Barlow, Birmingham City University

A practical guide for registered nurses, in all fields, who are planning to undertake one of the new supervisor or assessor roles outlined in the latest NMC standards, or experienced practitioners looking to update their skills for the new NMC Educational Framework.

Now in it's fourth edition and thoroughly updated to ensure all content is mapped to the new 2018 NMC standards, this book is a practical and readable guide to undertaking a research project plan or a literature review for final year assessment.

A grounding to the key issues in safeguarding today, highlighting the key skills and knowledge necessary for effective practice

Supports teachers to understand the foundation principles of assessment , stay up to date with the latest classroom approaches and have the confidence to evaluate and question the effectiveness of new methods.

Through the use of varied case studies, this book explains and demonstrates how nurses can transform the ideals of person-centred care into reality for patients throughout their healthcare journey, in a variety of settings.

This book helps trainee nursing associates to prepare for and excel in their nursing associate practice placements. Covering all settings and all fields of nursing, it shows readers how to make the most of each placement and transfer learning and skills from one area of practice to another.