When you want to change the world, how do you bring the world on board? Influence will improve the communications skills of changemakers, disruptors and entrepreneurs to increase their effectiveness and impact. It breaks down the essential skills needed and provides guidance and tools to learn, practice and excel. It’s your go-to communications coach.

Influence brings together what you need to know to get your message out there, making key insights accessible and immediately applicable. Pra...

Innovation Accounting is a practical guide for companies to help them measure and track innovation. Financial accounting in particular is difficult to use in the context of (digital) innovation.

This book was a gold award-winning title at the Axiom Business Book Awards 2022, in the category Business intelligence/ innovation.

Ships’ Electrical Systems deals with all types of electrical installations on ships, from the basic design of the system to power generation, distribution to consumers, automation, remote control, nautical equipment and communication systems. Relevant work in the engine room and the bridge and the influence of the system are discussed.

The book is intended for use by those with a good knowledge of electrical systems on land or with a limited knowledge of electrical systems on ships. Onshore...

This workbook can be used by clients in first line care, in addiction care centers, in mental health care, also in blended therapy sessions. It focusses at individual treatment with 9 basic sessions and 7 optional sessions containing self-monitoring registration forms, other fill-in schemes and many exercises to do and to discuss the next session. Themes and subjects of the sessions are also leading in the workbook. Clients are expected to work hard on the goals set. They practice with differ...

HOW TO USE THIS BOOK

1 WORLD CLASS

1.1 CONTINUOUS IMPROVEMENT

1.1.1 History of Lean and Six Sigma

1.1.2 Lean principles

1.1.3 House of Quality

1.1.4 Eight types of Waste

1.1.5 CIMM–framework

1.2 CUSTOMER VALUE (VOC & CTQ)

1.2.1 CTQ – Nursing home

1.2.2 CTQ – Implementation organization

1.2.3 CTQ – Ball bearing on shaft

1.2.4 CTQ–Flowdown – Baking pancakes

1.2.5 CTQ–Flowdown – Hotel room

2 POLICY DEVELOPMENT AND DEPLOYMENT

2.1 POLICY DEVELOPMENT

2.1.1 Mission, v...

Business Partner gives students the practical training they need to bridge the gap between the classroom and the world of work. It helps learners to make measurable progress in learning English while helping to make them more employable.

Business Partner does not assume any knowledge of the workplace, and is designed for students with no work experience. It also provides many suggestions and alternative ways to use the material for those students already in work.

Each level is written to a sy...

Rawson and Tupper's Basic Ship Theory, first published in 1968, is widely known as the standard introductory text for naval architecture students, as well as being a useful reference for the more experienced designer. The fifth edition continues to provide a balance between theory and practice. Volume 1 discusses ship geometry and measurement in its more basic concepts, also covering safety issues, structural strength, flotation, trim and stability.

Both volumes feature the importance of cons...

Recipient of a 2022 Most Promising New Textbook Award from the Textbook & Academic Authors Association (TAA) While women in the United States account for nearly half the workforce, they continue to encounter unique personal, social, and structural dynamics as leaders. Authors Lisa DeFrank Cole and Sherylle J. Tan explore these dynamics and more in Women and Leadership: Journey Towards Equity. Grounded in leadership theory and research, this text delves into the barriers and challenges women ...

Get to grips with SQL fundamentals and learn how to efficiently create, read and update information stored in databasesKey FeaturesUnderstand the features and syntax of SQL and use them to query databasesLearn how to create databases and tables and manipulate the data within themCreate advanced queries and apply them on realistic databases with hands-on activitiesBook DescriptionMany software applications are backed by powerful relational database systems, meaning that the skills to be able t...

"One of the most provocative, intelligent and original novelists working in Britain today." Irvine Welsh. My dad taught us to be prepared for whatever was coming. He said we should know the facts about how long we could survive without food, water or fresh air, and to remember that we couldn't live at all without hope.

It was better, he said, to be ahead of the game. Better to be ten years too early than one minute too late. That's why he did what he did, on that morning ...

Inspired by her f...