You won’t win a negotiation with rational arguments. You will only get your way if you apply the right psychological insights. In this book, you’ll learn which strategies work best.

During a negotiation, your people skills will be put to the test. How well are you able to evaluate what your counterparties think and do? Are they interested in your proposal? How much are they willing to offer? Are they serious or are they playing a game?

Like no other, negotiation expert George van Houtem und...