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Data Management courseware based on CDMP Fundamentals / Druk 2
Revised edition
2024 || Paperback || Strategy Alliance BV e.a. || Van Haren Publishing || met inkijkexemplaar
Besides the courseware publication (ISBN: 9789401807999), you are advised to obtain the DAMA DMBOK publication (ISBN: 9781634622349). Optionally, you can use the publication Data management: a gentle introduction (ISBN: 9789401805506) as inspiration for examples and quotes about the field of data management.
This material is intended to prepare participants for the CDMP exam by DAMA International. The courseware can only be ordered by partners and is based on the current version of the DAMA ...
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IT service management with FitSM Version 3
A practical implementation guide
2025 || Paperback || Anselm Rohrer e.a. || Van Haren Publishing || met inkijkexemplaar
In this book, the authors draw upon their extensive experience in small and medium sized organizations to provide a ‘practical and application-oriented path’ to address the many challenges in the world of IT service management. Their approach is based upon the FitSM framework, distinguishing 82 concise requirements. It draws upon the ISO/IEC 20000 standard and the COBIT and ITIL frameworks. These requirements help organizations see through the details into what is important.
The authorâ€...