Translation of the author's Business plan op 1 A4.

Analyse and address organisational challenges using real world examples Service Operations Management, 5th Edition, by Robert Johnston et al. is a market-leading text on service operations management and provides a clear understanding of how service performance can be improved in organisations. This textbook applies underlying theories to the real world challenges faced by service operations managers on a daily basis, by providing a diverse range of examples and illustrations. Each chapter p...

Askeland/Wright/Wheatley's THE SCIENCE AND ENGINEERING OF MATERIALS, 8th Edition, aids engineering students in understanding the relationship between the structure, processing and properties of materials. With a wealth of material, instructors can tailor their focus to emphasize specific areas such as materials, mechanical behavior or physical properties. The text serves as a comprehensive reference for future courses in manufacturing, design or materials selection. New chapters on biomateria...

"For software developers of all experience levels looking to improve their results, and design and implement domain-driven enterprise applications consistently with the best current state of professional practice, Implementing Domain-Driven Design will impart a treasure trove of knowledge hard won within the DDD and enterprise application architecture communities over the last couple decades." -Randy Stafford, Architect At-Large, Oracle Coherence Product Development "This book is a must-read ...

The classic guide to how computers work, updated with new chapters and interactive graphics

"For me, Code was a revelation. It was the first book about programming that spoke to me. It started with a story, and it built up, layer by layer, analogy by analogy, until I understood not just the Code, but the System. Code is a book that is as much about Systems Thinking and abstractions as it is about code and programming. Code teaches us how many unseen layers there are between the computer syst...

This self-contained monograph reports the recent approaches, methods and practices of technology-enabled personalized learning. It serves to provide some useful references for researchers and practitioners in the field in conceptualizing and deploying personalized learning.