This title is split into three parts. The first part deals with the basics of meeting and greeting communications, the second looks at problem solving and verbal communications. Finally part three deals with team work, and managing your boss, your customers and yourself.

For courses on Business Intelligence or Decision Support Systems. A managerial approach to understanding business intelligence systems. To help future managers use and understand analytics, Business Intelligence provides students with a solid foundation of BI that is reinforced with hands-on practice.

Human Resource Management, 11th Edition, by Torrington, Hall, Taylor and Atkinson is praised for its comprehensive scope of topics, coverage of important HRM issues and succinctness. It is a great introduction to human resources for students pursuing undergraduate business and management courses, as well as those on CIPD accredited courses. Human resource management helps those aspiring to or working in HR or management roles.

The eleventh edition has been thoroughly updated with the economic...

GET THE MAXIMUM IMPACT WITH THE MINIMUM EFFORT. The Pyramid Principle is the international best-seller on how to think creatively, reason lucidly and produce crisp, clear, compelling business writing. Join the tens of thousands of people worldwide who have benefited from Barbara Minto's technique, to present your thinking so clearly that the ideas jump off the page and into the mind of the reader. Can your writing do without it?

The foundational and wildly popular go-to resource for influence and persuasion-a renowned international bestseller, with over 5 million copies sold-now revised adding: new research, new insights, new examples, and online applications. In the new edition of this highly acclaimed bestseller, Robert Cialdini-New York Times bestselling author of Pre-Suasion and the seminal expert in the fields of influence and persuasion-explains the psychology of why people say yes and how to apply these insigh...

Enhance your students' understanding of international business markets. International Business: Environments and Operations, 17th Edition, develops critical thinking skills by balancing classroom theory with practice. With contemporary examples, scenarios, and cases, this bestselling guide will give your students the necessary tools for success.

Le CAHIER D'ACTIVITES complète le livre de l'élève L'atelier B1. - Il permet de consolider toutes les notions du livre en autonomie et avec PLAISIR ! - L'apprenant est invité à enrichir son lexique, à mémoriser et à exprimer son opinion à l'écrit. - 10 bilans linguistiques et 10 préparations au DELF. - Les transcriptions et les corrigés sont consultables à la fin du cahier.

Deze set van Contact! – nieuw 2 bevat het papieren tekst- en werkboek met online-mp3’s + de digitale cursistenlicentie van het tekstboek en werkboek samen. De digitale licentie is online en offline te gebruiken op verschillende apparaten.

De digitale versie van het tekstboek is voorzien van audiolinks, een zoek- en bladerfunctie, een zoomfunctie, een markeerfunctie en de mogelijkheid om notities te maken en op te slaan.

Het digitale werkboek bestaat uit interactieve oefeningen. Bij de ges...

Das Kursbuch DaF im Unternehmen B1-B2 trainiert wichtige berufssprachlicher Kompetenzen und Redemittel und Wortschatz aus Alltag und Beruf. In jeder Lektion gibt es gezielte Ausspracheübungen. Dank kurzer und klar strukturierter Lektionen und einem umfangreichen Übungsangebot kommen Deutschlernende sicher und gezielt voran, dabei motivieren Rollenspiele und Szenarien zum Mitmachen.. Zur Prüfungsvorbereitung sind Aufgaben zu den telc-Berufsprüfungen und BULATS integriert. Die Grammatik wir...

Graphic tools and visual solutions for team building and development Visual Teams uses visual tools and methods to help teams both face-to-face and virtual reach high performance in today's work environment. As teams become more and more global and distributed, visualization provides an important channel of communication one that opens up the group's mind to improving work systems and processes by understanding relationships, interconnections, and big picture contexts. Visual Teams shares bes...