Bedrijven kennen niet alleen goede, maar ook kwade tijden. De besmettingszaak

van Coca-Cola, de moordbandencrisis van Ford en Firestone, de kinderarbeidkwestie van IKEA en de geflopte beursgang van World Online: ondernemingen komen negatief in het nieuws, al dan niet terecht. Crises zijn aan de orde van de dag.

In dit boek betoogt Paul Stamsnijder dat een nieuwe periode is aangebroken:

het transparantietijdperk. Wat zich binnen bedrijven afspeelt, wordt steeds

zichtbaarder voor het grote publiek....

This is the breakthrough program for increasing quality, shortening Cycle Times, and creating shareholder value in every area of your organization. Time and quality are the two most important metrics in improving any company's production and profit performance. "Lean Six Sigma" explains how to impact your company's performance in each, by combining the strength of today's two most important initiatives Lean Production and Six Sigma into one integrated program.

The first book to provide a step...

Exploring the structure and physical and chemical properties of solutions, dispersions, soft solids, fats, and cellular systems, Physical Chemistry of Foods describes the physiochemical principles of the reactions and conversions that occur during the manufacture, handling, and storage of foods. Coverage progresses from aspects of thermodynamics, bonds and interaction forces, and reaction kinetics, to transport phenomena, polymers, colloidal interactions, nucleation, glass transitions and fre...

This classic text on multiple regression is noted for its nonmathematical, applied, and data-analytic approach. Readers profit from its verbal-conceptual exposition and frequent use of examples. The applied emphasis provides clear illustrations of the principles and provides worked examples of the types of applications that are possible.

Researchers learn how to specify regression models that directly address their research questions. An overview of the fundamental ideas of multiple regressio...

The practice of enterprise application development has benefited from the emergence of many new enabling technologies. Multi-tiered object-oriented platforms, such as Java and .NET, have become commonplace. These new tools and technologies are capable of building powerful applications, but they are not easily implemented.

Common failures in enterprise applications often occur because their developers do not understand the architectural lessons that experienced object developers have learned. ...

Psychological Management of Individual Performance is a unique combination of contributions from an academic and a practitioner for each topic. Leading international authors come together in this integrative and comprehensive handbook, to combine academic research findings and to provide detailed practice-relevant information, on subjects such as performance concepts, work design, cognitive ability and personality as predictors of performance, performance appraisal and potential analysis, goa...

Appropriate for all courses in data structures and algorithms, and for many intermediate-to-advanced level courses in Java programming.

Many students view data structures and algorithms as difficult to understand, but this book thoroughly demystifies them. Working in Java, Robert Lafore presents each essential data structure and algorithm, using clear and simple example programs accessible through a Web browser-based “Workshop Applets.” These programs demonstrate graphically exactly what ...

Proper design of printed circuit boards can make the difference between a product passing emissions requirements during the first cycle or not. Traditional EMC design practices have been simply rule-based, that is, a list of rules-of-thumb are presented to the board designers to implement. When a particular rule-of-thumb is difficult to implement, it is often ignored. After the product is built, it will often fail emission requirements and various time consuming and costly add-ons are then re...

Database Management Systems provides comprehensive and up-to-date coverage of the fundamentals of database systems. Coherent explanations and practical examples have made this one of the leading texts in the field. The third edition continues in this tradition, enhancing it with more practical material.

The new edition has been reorganized to allow more flexibility in the way the course is taught. Now, instructors can easily choose whether they would like to teach a course which emphasizes da...

As violence escalates in the Middle East, a peace agreement between Israel and Palestine seems more elusive than ever. Yet one thing remains clear: without constructive dialogue such an agreement cannot occur. This timely volume presents just such a dialogue.

It brings together opinions, perspectives, and research focused on one of the region's most complex and volatile problems: the Palestinian refugee situation.Based on a 1999 conference at the University of Oklahoma International Program C...