What simple innovation brought billions in new investments to Fidelity? What basic misunderstanding was preventing Office Depot from achieving its growth potential? What surprising insights helped the Mayo Clinic better serve both doctors and patients?

The world's most infamous hacker offers an insider's view of the low-tech threats to high-tech security. Kevin Mitnick's exploits as a cyber-desperado and fugitive form one of the most exhaustive FBI manhunts in history and have spawned dozens of articles, books, films, and documentaries. Since his release from federal prison, in 1998, Mitnick has turned his life around and established himself as one of the most sought-after computer security experts worldwide.

Now, in "The Art of Deception",...

Financial and Managerial Accounting: The Basis for Business Decisions continues to offer a solid foundation for students who are learning basic accounting concepts. Known for giving equal weight to financial and managerial topics, the authors emphasize the need for a strong foundation in both aspects of accounting. The authors made data driven revisions focusing on where students were struggling and updated content accordingly.

Updates have also been made to the high-quality end of chapter pr...

This beloved and market-leading Operations Management book has been completely updated in the 14th edition and provides a clear presentation of the field of Operations Management with current real-world examples and thoughtful student pedagogy. The comprehensive breadth of content is presented in more modular flexible chapters, so it may be used for different course levels ranging from undergrad to executive education. That flexibility allows for the choice of more or less quantitative materi...

Words that Change Minds is based on the Language and Behavior Profile (LAB Profile); an easy to learn tool which illustrates how each person is unique. The LAB Profile will enable you to understand and predict from someone's language in everyday conversation, how he or she will behave in a given situation. You will learn to customize your language to change people's minds.

In this classic text, Jane Jacobs set out to produce an attack on current city planning and rebuilding and to introduce new principles by which these should be governed. The result is one of the most stimulating books on cities ever written. Throughout the post-war period, planners temperamentally unsympathetic to cities have been let loose on our urban environment.

Inspired by the ideals of the Garden City or Le Corbusier's Radiant City, they have dreamt up ambitious projects based on self-c...

Dit product bestaat uit een boek inclusief website met hierop o.a. het online boek.

Online training

Zelf leren rapporteren is een online training waarin je zelfstandig rapportagetechnieken leert. De training omvat theorie in de vorm van een boek (papier en online) en veel oefenmateriaal in de vorm

van meer dan 100 online opdrachten met feedback, waaronder schrijfopdrachten aan de hand van cases, zoekopdrachten, multiplechoicevragen, beoordelingsopdrachten en videovragen.

Opzet van de training

...

Dit boek behandelt hoe familie- en andere MKB-bedrijven met Governance dienen om te gaan. Het doel van Governance is om een optimaal en transparant stelsel van ‘checks and balances’ te waarborgen voor ondernemingen. Governance betreft diverse issues zoals integriteit, toezicht, verantwoordelijkheden, zeggenschap, cultuur en bestuur teneinde het bedrijf deugdelijk te laten functioneren.Tot dusverre is het onderwerp Corporate Governance – zoals het eerste woord al zegt – voorbehouden a...

The second Oxford edition of Shakespeare's Complete Works reconsiders every detail of their text and presentation in the light of modern scholarship. The nature and authority of the early documents are re-examined, and the canon and chronological order of composition freshly established. Spelling and punctuation are modernized, and there is a brief introduction to each work, as well as an illuminating and informative General Introduction.

Included here for the firsttime is the play The Reign ...

Half a century after their deaths, the dictatorships of Stalin and Hitler still cast a long and terrible shadow over the modern world. They were the most destructive and lethal regimes in history, murdering millions. They fought the largest and costliest war in all history.