Time is limited. Attention is scarce. Are you engaging your customers?Apple Stores, Disney, LEGO, Starbucks.

Do these names conjure up images of mere goods and services, or do they evoke something more--something visceral?Welcome to the Experience Economy, where businesses must form unique connections in order to secure their customers' affections--and ensure their own economic vitality. This seminal book on experience innovation by Joe Pine and Jim Gilmore explores how savvy companies excel ...

Design clever algorithms that discover hidden patterns and draw responses from unstructured, unlabeled data. Key FeaturesBuild state-of-the-art algorithms that can solve your business' problemsLearn how to find hidden patterns in your dataRevise key concepts with hands-on exercises using real-world datasetsBook DescriptionStarting with the basics, Applied Unsupervised Learning with R explains clustering methods, distribution analysis, data encoders, and features of R that enable you to unders...

Taking a practical, easy-to-reference signs and symptoms approach, Fenichel's Clinical Pediatric Neurology, 8th Edition, provides a solid foundation in the diagnosis and management of primary neurologic disorders of childhood while bringing you fully up to date with recent developments in the field. It offers step-by-step, authoritative guidance that considers each presenting symptom in terms of differential diagnosis and treatment, reflecting real-life patient evaluation and management. Perf...

It pays to be persuasive. From senior managers to new-starters in business; at home, in the office and in the boardroom the ability to confidently motivate, influence and convince others offers a competitive edge that can really set you apart and help you get what you want. Learn the power of words; how to be an effective listener; how to develop and enhance your memory; how to control the attention of others and how to read body language and other non-verbal signs.

Persuasion will boost ...

Written by a team of international lawyers with extensive academic and practical experience of international criminal law, the fourth edition of this leading textbook offers readers comprehensive coverage and a high level of academic rigour while maintaining its signature accessible and engaging style. Introducing the readers to the fundamental concepts of international criminal law, as well as the domestic and international institutions that enforce that law, this book engages with critical ...

For three-semester or four-quarter courses in Calculus for students majoring in mathematics, engineering, or science Clarity and precisionThomas' Calculus helps students reach the level of mathematical proficiency and maturity you require, but with support for students who need it through its balance of clear and intuitive explanations, current applications, and generalized concepts. In the 14th SI Edition, new co-author Christopher Heil (Georgia Institute of Technology) partners with author ...

Gertjan Laan is de afgelopen dertig jaar werkzaam geweest als docent wiskunde en informatica. Daarnaast is hij auteur van diverse succesvolle leerboeken over wiskunde en programmeren, waaronder Lineaire Algebra, Aan de slag met C++ en Aan de slag met Java.

Het Analyseboek is gebaseerd op zijn uitgebreide ervaring in het onderwijs binnen de tweedegraads lerarenopleiding wiskunde. Het is dan ook een uitstekende leidraad voor iedereen die zich zowel praktisch als theoretisch wil verdiepen in get...

Brownlie's Principles of Public International Law has been shaping the study and application of international law for over 50 years. Serving as a single-volume introduction to the field as a whole, the book is one of the classic treatises on international law, now fully updated to order to take account of recent developments. It includes extensive references in order to provide a solid foundation for further research.

Authored by James Crawford, the ninth edition further secures the work as t...

Industrial Process Scale-up: A Practical Innovation Guide from Idea to Commercial Implementation, Second Edition helps industrial process innovators in research, development and commercial start-ups assess the risks of commercial-scale implementation, also providing them with practical guidelines and methods to reduce the risks to acceptable levels. In addition, the book can be used in cooperation with industrial R&D people and academic researchers to shape open innovation programs, and in ed...