This book talks about how to exploit business and service design techniques for business advantage in the financial sector. It does so, not through the theory but rather through how to deal with the enduring business issues and by addressing practical problems. The business issues that banks are using this new technology to address are long lasting. Hence the need to look at:

• how banks exploit the opportunities created by this new technology and

• how the banks will function differently.

These business issues are faced by both established banks and the relatively new Fintech sector. Fintechs have the advantage of being end-to-end designed from the outset but do not have the brand or depth of data available to established playe...

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How ‘green’ were people in late antiquity and the Middle Ages? Unlike today, the nature around them was approached with faith, trust and care. The population size was many times smaller than today and human impact on nature not as extreme as it is now. People did not have to worry about issues like deforestation and sustainability.

This book is about the knowledge of plants and where that knowledge came from. How did people use earth and plants in ancient times, and what did they know abo...

This inspiring book addresses questions such as: How can we become active within our own learning and unlearning process? What happens when we open to the wisdom of the body? Or for the knowledge that comes from conversations around the dinner table? How can we make time to really listen and not to understand? This publication is an invitation to deal openly and critically with numerous artistic learning methods such as making, listening, talking, researching, voting, asking questions and col...

Master the key marketing challenges and see how you can develop meaningful connections with your customers. Principles of Marketing, global edition, 19th edition by Kotler and Armstrong shows you how to create vibrant, interactive communities of consumers in today's fast-changing, increasingly digital and social marketplace. Ideal for students who study marketing courses, this textbook offers a comprehensive overview of the fundamental principles of marketing within an innovative customer-val...

All trainee teacher's need to know about the theory and practice of teaching primary science.

This is the essential teaching theory and practice text for primary Mathematics that takes a focused look at the practical aspects of teaching.

You want to make products that matter. Products that strike a chord with your target audience. To do that, you will need to connect with customers and users to get their feedback. Sounds easy enough, but figuring out the right research methods for product development can be complex. That’s where this book comes in.

“Make Products That Matter” helps you navigate the entire product lifecycle, considering everything from organisational growth, popular frameworks like lean startup, product...

Whose international matters, and why? How are geographic regions constructed? What are the channels of engagement between a place, its people, its institutions, and the world? How do we understand the non-West’s influence in contemporary global interactions? From humanitarianism and activism to diplomacy and institutional networks, South Asia has been a crucial place for the elaboration of international politics, even before the twentieth century. South Asia Unbound gathers an interdiscipli...

'Discourses of Disruption in Asia: Creating and Contesting Meaning in the Time of COVID-19' makes a unique contribution to research on meaning making in times of crisis. Using diverse analytical approaches to the study of languages in societies from the Asia-Pacific region, this volume explores the struggles over national identity and manifestations of socio-political issues in the context of disruptions caused by the COVID-19 pandemic. Each chapter interrogates how social actors in diverse c...