The current, second edition of this book reflects the 15 years of practical experience with the Six Sigma+Lean toolbox. It is a comprehensive collection of all the tools necessary for project work and running workshops when improving processes. All tools have been illustrated in a clear and comprehensible structure with examples and tips for applying the tools included.

The chronology corresponds to the procedure of an improvement project comprising the steps D(efine), M(easure), A(nalyze), I...

Wicked World advocates the need to acknowledge the complex contexts in which managers, professionals and policymakers operate. Conventional tools do not serve us well in these new contexts, and regularly, aggravate the situation. This book offers a systemic perspective in exploring complex challenges and a sensemaking framework to deal with interconnected, persistent problems. Looking beyond the problem; seeking deeper patterns and linkages to other problems; realizing that cause and effect m...

The book consists of three parts. The first is about finding your true north and pinpointing the problem that needs to be solved. Part two is about getting everyone to act. And in part three, you’ll learn how to transform yourself and your organisation.

The book’s authors each have over +20 years of experience working for technology giants and industry pioneers, HP and Microsoft. As a result, the authors know firsthand the pains of working in organisations that are constantly transformin...

Twenty years after he wrote Bezieling en Kwaliteit in Organisaties, Daniel Ofman, the creator of the Core Quadrant, has tackled the conditions needed to allow enthusiasm and commitment to flourish within organizations. His clearly argued contention is that organizations must set limits on what they strive to achieve and must decide if and when change itself should be a goal in its own right. His integrated approach towards life, work and organization provides insights into why traditional man...

Which roles and practices do you adopt to effectively guide businesses towards a sustainable future? And what skills and competencies do you need to establish sustainable transformation? In '7 Roles to Create Sustainable Success', Carola Wijdoogen shares the insights of 25 professionals around the world and her own experiences as Chief Sustainability Officer of Dutch Railways (NS), which she helped transform into a climate-neutral, circular and inclusive railway company. For example, the Neth...

In today’s world, sustainability is reshaping the business paradigm projects are contributing to.

And project managers need to be ready for this in order to deliver successful projects.

The development towards sustainability requires a 'systems change' that impacts organizations at all levels. As projects shape the future, they play an instrumental role in realizing these changes. In this context, the traditional task-oriented nature of project management, with a narrow focus on delivering...

What questions have you heard recently that made a decisive impact on your work?

Intervision is a form of expertise development in which professionals call on their colleagues and peers to help them gain insights into the problems they have at work. A group of five to eight participants unravels a problem submitted by one participant, the case provider, by asking questions using one or another intervision method. This book explains the top 10 best intervision methods.

The book is about how to...

A new and refreshing approach for managers, advisors and students with challenging terminology and insights to make organizations future-proof.

This book describes a new paradigm about strategic managing. Aimed at leaders to keep a future-proof course in turbulent times by making the right strategic choices for their organization. Well-known strategy models and approaches for strategy development are hardly applicable for making and implementing strategic choices in the current age of increas...

This book focuses on building and managing a strong network and reciprocal relationships for the entire organization by implementing a professional relationship management approach at strategic, tactical and operational level.

In this inspiring book, top sports coach Paul Van Den Bosch introduces you to the fascinating world of coaching. Thanks to his years of experience working with European and world champions, he is able to demonstrate why the principles of sports coaching are just as valuable and effective for anyone in a leadership position.

Discover a unique perspective and in-depth insights into how to achieve top performance. What are the crucial factors that determine (sports) performance? And how can thos...