This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by...

Learn and develop skills involving strategic global marketing decision-making Global Marketing, 8th Edition, by Hollensen continues to be the most up-to-date and comprehensive text of its kind, with cutting-edge case studies and a focus on the impact of new technologies and perspectives on international marketing. For nearly twenty years this title has been the definitive, truly international guide to marketing. During that time, borders have become ever more transient and this book more cent...

The successful design of mechanisms for products, tools and equipment relies on excellent concepts and properly designed details. Both are covered in this book. Many of the examples presented have been realised in practice and properly evaluated, giving the reader/designer a high level of confidence. Every example comes with the considerations underlying the application and the limitations of the particular idea.

This book is based on the work started in the 1960s by W. van der Hoek at Philip...

Wat deze titel uniek maakt: Toegankelijk en toepassingsgericht Talloze voorbeelden en meerkeuzevragen Aparte uitgave met uitwerkingen Uitstekend geschikt voor zelfstudie Hierbij wordt ook gebruik gemaakt van het computerprogramma PSPICE. Een gedegen basis voor eerstejaars studenten en de elektrotechnicus

Designed to cover the first term in a 3-year course, the New Practical Chinese Reader (NPCR), Volume 1 Textbook aims to develop the student’s ability to communicate using Chinese through the study of language structure and function, related cultural knowledge, and training in listening, speaking, reading and writing skills. Each lesson contains Text, New Words, Notes, Conversation Practice, Reading Comprehension, Phonetics, Grammar, Characters and Cultural Notes. The NPCR series uses severa...

For one- or two-semester undergraduate courses in operating systems for computer science, computer engineering, and electrical engineering majors An introduction to operating systems with up-to-date and comprehensive coverageNow in its 9th Edition, Operating Systems: Internals and Design Principles provides a comprehensive, unified introduction to operating systems topics aimed at computer science, computer engineering, and electrical engineering majors. Author William Stallings emphasizes bo...

This second edition of Clarke's Analytical Forensic Toxicology offers a fresh perspective on the drugs and poisons that you are most likely to encounter in forensic toxicology, with a focus on collection, extraction and analysis. With additional features incorporated from the fourth edition of Clarke's Analysis of Drugs and Poisons this text is fully updated to reflect the advances in analytical and forensic toxicology. New and extended chapters include: sampling, storage and stability; in-ut...

The answer is root cause analysis, a process that allows you to find the cause of single events/problems in the workplace. The Root Cause Analysis Handbook presents a walkthrough example that illustrates the method and shows how to implement it.

Because poor initial problem definition can (and often does) undermine the problem-solving process, Ammerman places special emphasis on this area to build a solid foundation for effective analysis. He also provides guidance on preparing the final report.

The need for clear documentation on dealing with problems makes this book especially valuable for quality managers, engineers, safety managers, and teams implementing the ISO or QS standards. Written in a simple, user-friendly style, you will grasp the core concepts quickly and begin applying them to your wo...

De Goudmijn is een helder geschreven en toegankelijk boek over een Lean implementatie, waarin zowel alle Lean-concepten en –technieken duidelijk aan de orde komen, als ook de menselijke kant van de invoering van Lean wordt behandeld. Freddy en Michael (vader en zoon) zijn er in geslaagd hun ruime ervaring in een prachtig verhaal te gieten.

De Goudmijn is een "managementroman", geschreven in de vorm van een verhaal in plaats van conceptueel en theoretisch. De schrijvers Freddy en Michael Bal...

Unlike any time before in our lives, we have access to vast amounts of free information. With the right tools, we can start to make sense of all this data to see patterns and trends that would otherwise be invisible to us. By transforming numbers into graphical shapes, we allow readers to understand the stories those numbers hide. In this practical introduction to understanding and using information graphics, you'll learn how to use data visualizations as tools to see beyond lists of numbers ...