To survive in today's complex economies, it is imperative for companies to understand their consumers in terms of how and why they like to use their products. Distinction based on quality no longer provides competitive advantage. Imagineers use design methods to create meaningful experiences that connect consumers to brands, employees to companies and consumers to consumers.

This book explains the background of the need for experiences and then focusses on how to design them. Bringing theory ...

In Reading Between the Signs, Anna Mindess provides a perspective on a culture that is not widely understood - American Deaf culture. With the collaboration of three distinguished Deaf consultants, Mindess explores the implications of cultural differences at the intersection of the Deaf and hearing worlds. Used in sign language interpreter training programs worldwide, Reading Between the Signs is a resource for students, working interpreters and other professionals.

This important new edition...

Hoe kun je in je kerkelijke gemeente groei stimuleren? Hoe kun je mensen motiveren om hun gaven en talenten vruchtbaar in te zetten? Hoe voorkom je dat vrijwilligers vastlopen of dat er conflicten ontstaan? En wat doe je als het toch zover is gekomen? Dit handboek helpt je in het coachen van vrijwilligers in de gemeente. Je krijgt zicht op de processen die spelen, zodat je op tijd kunt ingrijpen. Het mooie van coaching is dat ze gericht is op mogelijkheden in plaats van op onmogelijkheden. Co...

Durf te denken! is de modernste en compleetste lesmethode filosofie voor havo en vwo. Het rijke aanbod aan oefenmateriaal is beschikbaar in de digitale leeromgeving. Per domein zijn ook werkboeken beschikbaar met een selectie van het belangrijkste oefenmateriaal. Dit werkboek bevat de oefeningen van het domein Oosterse filosofie voor vwo-leerlingen.

We constantly hear cries from politicians for teachers to have high expectations. But what this means in practical terms is never spelled out. Simply deciding that as a teacher you will expect all your students to achieve more than other classes you have taught in the same school, is not going to translate automatically into enhanced achievement for students.

Becoming a High Expectation Teacher is a book that every education student, training or practising teacher, should read. It details the...

Peter Hall’s seminal Cities of Tomorrow remains an unrivalled account of the history of planning in theory and practice, as well as of the social and economic problems and opportunities that gave rise to it. Now comprehensively revised, the fourth edition offers a perceptive, critical, and global history of urban planning and design throughout the twentieth-century and beyond. A revised and updated edition of this classic text from one of the most notable figures in the field of urban plann...

Using Political Ideas is a unique blend of political philosophy, political theory and history of political thought. It combines a critique of the major ideologies of recent and contemporary society with an analysis of the ideas that form the very stuff of political debate.

Nursing Diagnoses: Definitions and Classification is the definitive guide to nursing diagnoses, as reviewed and approved by NANDA-I. The 2015-2017 edition of the classic and internationally recognised text has been rigorously updated and revised, and now provides more linguistically congruent diagnoses as a result of the Diagnostic Development Committee's attentiveness to understanding the translation of the diagnostic label, definition, defining characteristics, related factors, and risk fac...

1. Read this book. 2. On reaching the final page, you may experience an urgent need to read it all over again. 3. Check your friends have read it. 4. NOW YOU ARE FREE TO TALK TO THEM ABOUT IT ENDLESSLYWinner of Goodreads Best Young Adult Fiction Book 2014'E. Lockhart is one of our most important novelists, and she has given us her best book yet. Thrilling, beautiful, and blisteringly smart, We Were Liars is utterly unforgettable.'- John Green, #1 New York Times bestselling author of The Fault...

The hope for intimacy lies deep within us all. That moment of feeling uniquely understood, the antidote to isolation, is what gives us value, validation and self-belief. But as Ziyad Marar shows in this fascinating and engaging study, intimacy is a tricky business.

The prevalence of social media, for example, is a sign of our desire for human connection, yet is a symptom of how little we truly achieve it. Often confused with love, intimacy is in many ways more important. Marar's investigation...