Deze lesbrieven gaan over werken in de detailhandel en behandelen de volgende onderwerpen:

Service verlenen

Het verkoopgesprek

De verkoop afhandelen

Werken aan de kassa

Online verkopen

Dit combipakket bestaat uit 5 lesbrieven en licentie. Met de licentie krijgt je leerling toegang tot deze lesbrieven in onze digitale leeromgeving.

Deze is geldig gedurende één jaar en kan kosteloos verlengd worden.

Dit keuzedeeldossier heeft een SBB-update gehad in 2025!

Goed ondernemerschap speelt een essentiële rol in de Nederlandse economie, die veel baat heeft bij een oriënterend keuzedeel over de voor- en nadelen van het ondernemerschap. De beginnend beroepsbeoefenaar heeft na het volgen van dit keuzedeel inzicht in ondernemerschap en kan een beargumenteerde keuze maken of er vervolgstappen richting het ondernemerschap te zetten zijn. Hierdoor worden de kansen op het succesvol uitvoeren van het o...

The Information-Literate Historian: A Guide to Research for History Students is the only book specifically designed to teach today's history students how to successfully select and use sources--primary, secondary, and electronic--to carry out and present their research. Expanded and updated, the fourth edition of The Information-Literate Historian now includes expanded coverage of database searching, algorithmic searching, fake news, deep fakes, and AI, making it an indispensable reference fo...

The venerable, time-tested guide to style, usage, and grammar—an indispensable reference informing the editorial canon with sound, definitive advice. Now in its 18th edition! More than 1.75 million copies sold! Much has happened in the years since the publication of the seventeenth edition of The Chicago Manual of Style. The world has transformed, and the Manual has risen to meet the moment.

The eighteenth edition of this classic guide for writers, editors, and publishers is the most exten...

A sound knowledge of microbiology is essential for all dental professionals - it's the key to understanding major oral pathologies, from tooth decay to gum disease, as well as the regimentation of infection control in a successful dental practice. Samaranayake's Essential Microbiology for Dentistry once again, provides a comprehensive coverage of the basics of clinical oral microbiology and immunology and their relevance to oral disease, as well as the cotemporary discoveries of the oral micr...

The first full, interpretive synthesis for a generation on the rise of the Mediterranean world from its very beginnings up to the threshold of Classical times - winner of the Wolfson History Prize. The Mediterranean has been for millennia one of the global cockpits of human endeavour. World-class interpretations exist of its Classical and subsequent history, but there has been remarkably little holistic exploration of how its societies, culture and economies first came into being, despite the...

'As indispensable to an archaeology student as a trowel ... every student, or indeed any interested amateur, should really find a space on their shelf for this useful book’ Minerva Known for being an accessible and authoritative introduction, Archaeology: Theories, Methods and Practice has been updated in the Ninth Edition to include new discoveries in archaeology, innovations in field and laboratory methods, as well as covering the latest developments in archaeological theory, from ontolog...

A clear, succinct, and comprehensive guide to international marketing Global Marketing, 9th Edition by Svend Hollensen and Ana Bogdanovic is an essential resource for undergraduate and postgraduate students looking to gain a deep understanding of global marketing. This guide follows the five main management decisions: whether to internationalise, which markets to enter, how to enter a foreign market, and how to design and then implement and co-ordinate the global marketing programme appropria...

Consumer Behavior: Buying, Having, and Being, Global Edition covers all of the processes involved when we select, purchase, use or dispose of products, services, ideas or experiences. It investigates the many factors that affect our consumption choices (and non-choices), especially in the era of social media and the digital age. Since we're all consumers, many of the topics have both professional and personal relevance, making it easy to apply the theories outside of class.

Featuring new co-a...

A global look at social problems, using the UN′s 2030 Agenda for Sustainable Development as a framework.